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Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
onlyone311
Explorer | Level 4
same case, i think dropbox does not have the structure to bring unlimited space to the accounts they offer, they only excuses with our engineers know the problem and are working to fix it
1qw2
2 years agoNew member | Level 2
same here too.
some people have written on the forum that this problem has been experienced for 2 weeks. thats horrible.
Is there a government agency where we can complain dropbox in US?
- jmbn2 years agoHelpful | Level 5Another one bites the dust.
If they told me to from the beginning then maybe I wouldn't have bothered subscribing to their service and depending weeks migrating data for nothing- ggtello2 years agoHelpful | Level 6True story
- GiveMeAsMuchSpaceAsINeed2 years agoHelpful | Level 5
Same here!
- sphensilhagen2 years agoHelpful | Level 6
I cant believe this. ran into this mid-day yesterday and it shut down our company for the rest of the day. they allocated an additional 1 TB but we were 1.5TB over somehow with no alerts or messaging. after dealing with 3 different support people the only thing that could resolve it was to DELETE STUFF FROM OUR ACCOUNT. this is absolutely ridiculous. There is nothing posted publicly about this or the status page. Another instance of Dropbox just being a black box with no communication and broken promises.
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