You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Cannot upgrade to business because subscription is managed by Apple App Store
Hi, we would like to upgrade from Plus to Business. The current Plus subscription has managed by the Apple App Store. We already cancelled the subscription there and it is already expired (as of 2024-11-19). However, it is still not possible to upgrade to business because it still claims that the subscription is managed by Apple App Store. Does anyone have an idea what else we can do to upgrade the account to Business without the use of the apple app store but directly from the Dropbox page? Thank you very much and best regards - Richard
Does the file request upload size limit affect trial plans?
The documentation states the following, but despite multiple attempts to upload a 250GB file through the file request feature, it consistently results in an error and the upload does not complete. Since we are currently conducting a Proof of Concept (PoC) and using the Dropbox Business Plus Trial plan, could this limitation be due to the trial version? Customers on Dropbox Professional, Essentials, Business, Business Plus, Standard, Advanced, and Enterprise can receive files up to 250GB in size. Link to the documentation
How can I remove external collaborators from my Dropbox team?
I just created a new Business account and set up all the initial members. One of the people accidently selected the Merge option when responding to the invite and of course that did not go well. So I deleted him from our site but unfortunately it deleted his entire account (VERY BAD IDEA FOR DROPBOX TO DO THIS BECAUSE SIMPLY BEING A MEMBER OF MY BUSINESS SITE SHOULD NOT GIVE ME THE POWER TO TOTALLY DELETE HIS PERSONAL ACCOUT). So we got that sorted out fortunately and re-invited him using a different email address to make sure this never happens again. And now I just noticed that I have 32 External Collaborators on the site that I assume came from him even though he was deleted. How do I remove them? There is no way that DropBox should EVER have added them as collaborators to my site. This is a serious data security risk.
sharing activity interrupted / prohibido el acceso al uso compartido
Hola. No puedo acceder al uso compartido ya que me da error cualquier link que intente crear para compartir o cualquier otro que haya compartido anteriormente. Recibo el siguiente error: error in call to api function /2/sharing/create_shared_link_with_settings: Se interrumpio tu actividad de uso compartido porque intentaste compartir un archivo que podria contener malware. Te enviamos un correo electronico con instrucciones para resolverlo. Pero no he recibido ningun correo y estoy imposibilitado de utilizar la plataforma.
Tricks for exporting file names to an Excel spreadsheet as index.
I have tried Zappier and other automations for exporting folders, subfolders, and even the files names to an excel spreadsheet to create an index or guide, even with the link for an easier access. Can anyone share a way to do such export or copy paste hack?
I opened a Business account for my team and lost my personal account - how do I get it back?
I wanted to set up a Business account for my team, so I have set it up using the trial period. But I didn't want to lose my distinct personal account (Dropbox Pro) with my private files. However Dropbox has now merged my personal account into the team. I see the instructions for removing a team member and allowing them to make their files personal again, but I cannot see how that can work because that means removing myself, but I also need to stay as member of the team. Completely stalled now - suggestions welcome!
