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Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
dropbox business
Quota
Storage space
gandalf76's avatar
gandalf76
Helpful | Level 6

For 2 days this story has been repeating itself..
I state that I have a business unlimited account.
I get close to 100% of the available space, I ask the chat support to add more space, and the answer is always the same: "there are technical problems"
at the time of registration I specifically requested 400tb and I was told that there are no problems, but apparently this is not the case.
I'm currently at 60Tb and no more space is being provided to me.
I am forced to abandon the service if the situation persists.
Has this happened to others?

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