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Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
dropbox business
Quota
Storage space
nova kim's avatar
nova kim
Helpful | Level 5
2 years ago

Our group has the exactly same problem about 2 weeks ago.

It's very annoying.

  • gandalf76's avatar
    gandalf76
    Helpful | Level 6
    2 years ago

    but is it true that they give you 10 TB every 7 days?
    speaking with the assistance I was able to understand this, but I have recently had this problem so I wanted to know something from those who have had this problem for the longest time.

    • nova kim's avatar
      nova kim
      Helpful | Level 5
      2 years ago

      That's TRUE.

      During the past three weeks, other requests were ignored as the engineer were working on resolving the issue. However, if the request is made on Thursday or Friday, they would increase the storage capacity by 10TB.

      • cespa92's avatar
        cespa92
        Helpful | Level 6
        2 years ago

        As of today I join the club, only excuses, and absent support, they do not keep their word Dropbox

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