Hi Guys,
\n\n
My local Windows Dropbox is fully synced with my online Dropbox. Windows Explorer file/properties shows my Dropbox folder is 576 MB but to my surprise, dropbox.com and dropbox app both say my dropbox is full. I have checked the plan tab and found my regular file size is 3.4 GB which is not correct. My shared folder only takes less than 100 MB. What is going on here? Why the discrepancy? Any inputs?
\n\n
Thanks,
\nTao
\n\n
","body@stringLength":"512","rawBody":"
Hi Guys,
\n\n
My local Windows Dropbox is fully synced with my online Dropbox. Windows Explorer file/properties shows my Dropbox folder is 576 MB but to my surprise, dropbox.com and dropbox app both say my dropbox is full. I have checked the plan tab and found my regular file size is 3.4 GB which is not correct. My shared folder only takes less than 100 MB. What is going on here? Why the discrepancy? Any inputs?
\n\n
Thanks,
\nTao
\n\n
","kudosSumWeight":3,"postTime":"2022-08-26T15:44:15.946-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dropbox Backup","text":"Dropbox Backup","time":"2021-02-04T06:11:00.746-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Quota","text":"Quota","time":"2018-06-29T04:30:24.921-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Storage space","text":"Storage space","time":"2019-05-29T01:00:39.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:618594_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":64937},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":"Incorrect dropbox space usage on windows","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi Guys, \n \n My local Windows Dropbox is fully synced with my online Dropbox. Windows Explorer file/properties shows my Dropbox folder is 576 MB but to my surprise, dropbox.com and dropb...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNTg3NTY2","node":{"__ref":"ForumReplyMessage:message:587566"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjE4NjIy","node":{"__ref":"ForumReplyMessage:message:618622"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjE4ODk3","node":{"__ref":"ForumReplyMessage:message:618897"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjE5NzM1","node":{"__ref":"ForumReplyMessage:message:619735"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjMyODE3","node":{"__ref":"ForumReplyMessage:message:632817"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjQwMTU3","node":{"__ref":"ForumReplyMessage:message:640157"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjQyNDk5","node":{"__ref":"ForumReplyMessage:message:642499"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjQyNzI4","node":{"__ref":"ForumReplyMessage:message:642728"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjQ0ODQy","node":{"__ref":"ForumReplyMessage:message:644842"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjQ1Mjk4","node":{"__ref":"ForumReplyMessage:message:645298"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw1ODc1NjYsNjQ1Mjk4","hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:618594":{"__typename":"Conversation","id":"conversation:618594","solved":true,"topic":{"__ref":"ForumTopicMessage:message:618594"},"lastPostingActivityTime":"2024-04-25T05:42:55.145-07:00","lastPostTime":"2024-04-25T05:42:55.145-07:00","unreadReplyCount":675,"isSubscribed":false},"ModerationData:moderation_data:618594":{"__typename":"ModerationData","id":"moderation_data:618594","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:618594_3":{"__typename":"Revision","id":"revision:618594_3","lastEditTime":"2023-11-06T06:58:44.029-08:00"},"CachedAsset:theme:customTheme1-1739276978681":{"__typename":"CachedAsset","id":"theme:customTheme1-1739276978681","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"DBX_Logo_512-1733312516365.png","imageLastModified":"1733312518563","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"DBLogoLong-1701789450005.png","imageLastModified":"1701789453105","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-300)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-300-h), var(--lia-bs-gray-300-s), calc(var(--lia-bs-gray-300-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-300-h), var(--lia-bs-gray-300-s), calc(var(--lia-bs-gray-300-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-gray-700)","destructiveTextHoverColor":"hsl(var(--lia-bs-gray-700-h), var(--lia-bs-gray-700-s), calc(var(--lia-bs-gray-700-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-gray-700-h), var(--lia-bs-gray-700-s), calc(var(--lia-bs-gray-700-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#3DD3EE","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#B4DF1C","blogColor":"#FAD24B","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#B4C8E1","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#F9A34B","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#C8AFF0","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#0061FE","secondary":"#333333","bodyText":"#1A1918","bodyBg":"#F7F5F2","info":"#3080FF","success":"#0F503C","warning":"#845909","danger":"#FA551E","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#C8AFF0","#B4DC19","#F9A34B","#FFAFA5","#3DD3EE","#B4C8E1","#FAD24B","#FA551E"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"SharpGroteskDB Bold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"28px","h2FontSize":"22px","h3FontSize":"18px","h4FontSize":"16px","h5FontSize":"16px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Atlas Grotesk Regular","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"DB Sharp Grotesk Variable","styles":[{"style":"NORMAL","weight":"500","__typename":"FontStyleData"}],"assetNames":["DBSharpGroteskVariable-normal-500.ttf"],"__typename":"CustomFont"},{"source":"SERVER","name":"SharpGroteskDB Bold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["SharpGroteskDBBold-normal-700.woff2","SharpGroteskDBBold-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Atlas Grotesk Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"ITALIC","weight":"400","__typename":"FontStyleData"},{"style":"ITALIC","weight":"700","__typename":"FontStyleData"}],"assetNames":["AtlasGroteskRegular-normal-400.woff2","AtlasGroteskRegular-normal-700.woff2","AtlasGroteskRegular-italic-400.woff2","AtlasGroteskRegular-italic-700.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1740650485000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1740650485000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:dropbox.prod:pages/forums/ForumMessagePage:board:101001015-1740415901146":{"__typename":"CachedAsset","id":"quilt:dropbox.prod:pages/forums/ForumMessagePage:board:101001015-1740415901146","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"transparent","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"right","buttonStyle":"sm","actionButtonTitle":"Start a new discussion","lazyLoad":false,"buttonWidth":"full_width"},"__typename":"QuiltComponent"},{"id":"nodes.widget.nodeInformationWidget","className":null,"props":{"instanceId":null,"useWidgetTitle":true,"viewVariant":{"type":"card","props":{"useNodePostCount":false,"useNodeFollowersCount":false,"useNodeDescription":true,"useNodeTopicsCount":false,"useNodeAction":false,"useNodeMembersCount":false,"useNodeMembershipType":false,"useNodeTitle":false,"useNodeMembersCountText":false,"useNodeMembership":false,"useNodeCreationDate":false,"textAlignment":"center","useWidgetTitle":true,"useNodeOwners":false,"useNodeAvatar":true,"useNodeLatestActivityTime":false,"useClickableCard":false}},"alignment":"center","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Need_more_support","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Need more support","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":{"hideIfEmpty":true,"enablePagination":false,"useTitle":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"pageSize":5,"style":"compact","pagerVariant":{"type":"none"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","useAuthorLoginLink":true,"useNodeLink":true,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":false,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useVideoPreview":false,"portraitClampBodyLines":3,"useCompactSpacing":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"useAuthorLogin":true}},"lazyLoad":false,"panelType":"standard"},"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"pageSize":5,"pagerVariant":{"type":"loadMore"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"postTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"lazyLoad":false,"pagerOption":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"useTitle":true,"addTags":false,"titleContextVariant":"other","showTabs":false,"style":"compact","panelType":"standard","sorts":{"postTime":{"direction":"DESC"}},"pagerOptionCard":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1740650485000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.YLUzfi.title":"Forum Discussion","section.section-1709130958266.description":"","section.section-1709130958266.title":"","section.section-1720630512544.title":"","section.YLUzfi.description":"","section.jPblZp.description":"","section.message-list.description":"","section.section-1720630512544.description":"","section.jPblZp.title":""},"localOverride":false},"CachedAsset:quiltWrapper:dropbox.prod:Common:en-US-1740415901258":{"__typename":"CachedAsset","id":"quiltWrapper:dropbox.prod:Common:en-US-1740415901258","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"#FA551E","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"var(--lia-bs-body-color)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-10","params":{"categoryId":"101004000"},"routeName":"CategoryPage"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-12","url":"https://www.dropbox.com/help","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"external","url":"https://learn.dropbox.com/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-13","url":"http://www.dropbox.com/support","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-11","url":"http://www.dropbox.com","target":"BLANK"}],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"101001016","params":{"boardId":"101001016","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001014","params":{"boardId":"101001014","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001013","params":{"boardId":"101001013","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001017","params":{"boardId":"101001017","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001018","params":{"boardId":"101001018","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001020","params":{"boardId":"101001020","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001019","params":{"boardId":"101001019","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001015","params":{"boardId":"101001015","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001012","params":{"boardId":"101001012","categoryId":"101001000"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"101001000","params":{"categoryId":"101001000"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"101007-c1","params":{"boardId":"101007C1","categoryId":"101007"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101000041","params":{"categoryId":"101000041"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"101003016","params":{"boardId":"101003016","categoryId":"101007"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"101007","params":{"categoryId":"101007"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"dropbox-dash-link","params":{"groupHubId":"Dropbox-Dash"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1010-link","params":{"groupHubId":"1010"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"music-link","params":{"groupHubId":"Music"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"photography-link","params":{"groupHubId":"Photography"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"dropboxfor-mac-o-s12","params":{"groupHubId":"DropboxforMacOS12"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1009-link","params":{"groupHubId":"1009"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1012-link","params":{"groupHubId":"1012"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1007-link","params":{"groupHubId":"1007"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"super-user-link","params":{"groupHubId":"super-user"},"routeName":"GroupHubPage"}],"linkType":"INTERNAL","id":"101010","params":{"categoryId":"101010"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"101002013","params":{"boardId":"101002013","categoryId":"English"},"routeName":"IdeaBoardPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"var(--lia-bs-white)","linkHighlightColor":"#0061FE","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"custom.widget.Announcement_bar","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"var(--lia-bs-white)","visualEffects":{"showBottomBorder":true},"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"custom.widget.Footer_Community_Home","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":true,"title":"Footer","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_Scripts","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Qualtrics","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1740650485000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Announcement_bar-en-1740416379861":{"__typename":"CachedAsset","id":"component:custom.widget.Announcement_bar-en-1740416379861","value":{"component":{"id":"custom.widget.Announcement_bar","template":{"id":"Announcement_bar","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Announcement_bar","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Need_more_support-en-1740416379861":{"__typename":"CachedAsset","id":"component:custom.widget.Need_more_support-en-1740416379861","value":{"component":{"id":"custom.widget.Need_more_support","template":{"id":"Need_more_support","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Need_more_support","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Footer_Community_Home-en-1740416379861":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_Community_Home-en-1740416379861","value":{"component":{"id":"custom.widget.Footer_Community_Home","template":{"id":"Footer_Community_Home","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_Community_Home","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Scripts-en-1740416379861":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Scripts-en-1740416379861","value":{"component":{"id":"custom.widget.Custom_Scripts","template":{"id":"Custom_Scripts","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Scripts","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Qualtrics-en-1740416379861":{"__typename":"CachedAsset","id":"component:custom.widget.Qualtrics-en-1740416379861","value":{"component":{"id":"custom.widget.Qualtrics","template":{"id":"Qualtrics","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"Qualtrics widget","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Qualtrics","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Qualtrics widget","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1740650485000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1740650485000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1740650485000","value":{"defaultActionButtonTitle":"Start a Conversation","actionButton.grouphub.startDiscussion":"Start a Discussion","actionButton.title@board:FORUM":"Start a Discussion","actionButton.title@board:BLOG":"Create a Blog Post","actionButton.title@board:TKB":"Create an Article","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Join Group","join.successHeader":"Welcome","join.successMessage":"You are now a member of this group and are subscribed to updates.","errorMessage":"An unidentified problem occurred during the action you took. Please try again later.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeInformationWidget-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeInformationWidget-1740650485000","value":{"WidgetTitle":"About {title}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1740650485000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1740650485000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1718368859225":"Latest Ideas","title@instance:1722595940498":"Recent Content","title@instance:1722595986884":"Recent Content","title@instance:GhAQBO":"Recent Content","title@instance:bjQalH":"Recent Content","title@instance:1728316868378":"Posts & Replies"},"localOverride":false},"Idea:board:101002013":{"__typename":"Idea","id":"board:101002013","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"ideaPolicies":{"__typename":"IdeaPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101004000":{"__typename":"Category","id":"category:101004000","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101003016":{"__typename":"Forum","id":"board:101003016","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101000041":{"__typename":"Category","id":"category:101000041","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101007":{"__typename":"Category","id":"category:101007","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101007C1":{"__typename":"Forum","id":"board:101007C1","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001012":{"__typename":"Forum","id":"board:101001012","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001013":{"__typename":"Forum","id":"board:101001013","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001014":{"__typename":"Forum","id":"board:101001014","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001016":{"__typename":"Forum","id":"board:101001016","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001017":{"__typename":"Forum","id":"board:101001017","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001018":{"__typename":"Forum","id":"board:101001018","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001019":{"__typename":"Forum","id":"board:101001019","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001020":{"__typename":"Forum","id":"board:101001020","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Dropbox-Dash":{"__typename":"GroupHub","id":"grouphub:Dropbox-Dash","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Photography":{"__typename":"GroupHub","id":"grouphub:Photography","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Music":{"__typename":"GroupHub","id":"grouphub:Music","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101010":{"__typename":"Category","id":"category:101010","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1007":{"__typename":"GroupHub","id":"grouphub:1007","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1010":{"__typename":"GroupHub","id":"grouphub:1010","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1009":{"__typename":"GroupHub","id":"grouphub:1009","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1012":{"__typename":"GroupHub","id":"grouphub:1012","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:824233":{"__typename":"Conversation","id":"conversation:824233","topic":{"__typename":"ForumTopicMessage","uid":824233},"lastPostingActivityTime":"2025-02-27T01:59:29.969-08:00","solved":false},"ForumTopicMessage:message:824233":{"__typename":"ForumTopicMessage","subject":"Extra Acer promo storage not showing up.","conversation":{"__ref":"Conversation:conversation:824233"},"id":"message:824233","revisionNum":2,"uid":824233,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1904778,"login":"geekywanderlust","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-02-27T01:36:06.554-08:00","lastPublishTime":"2025-02-27T01:58:05.449-08:00","readOnly":false},"Conversation:conversation:824069":{"__typename":"Conversation","id":"conversation:824069","topic":{"__typename":"ForumTopicMessage","uid":824069},"lastPostingActivityTime":"2025-02-26T04:11:50.820-08:00","solved":false},"ForumTopicMessage:message:824069":{"__typename":"ForumTopicMessage","subject":"I have deleted all of my Dropbox files and my account is still over-quota.","conversation":{"__ref":"Conversation:conversation:824069"},"id":"message:824069","revisionNum":2,"uid":824069,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1904623,"login":"LizaLove","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-02-26T04:03:47.678-08:00","lastPublishTime":"2025-02-26T04:09:01.624-08:00","readOnly":false},"Conversation:conversation:823594":{"__typename":"Conversation","id":"conversation:823594","topic":{"__typename":"ForumTopicMessage","uid":823594},"lastPostingActivityTime":"2025-02-24T04:19:52.555-08:00","solved":false},"ForumTopicMessage:message:823594":{"__typename":"ForumTopicMessage","subject":"I lost my referral storage, and my files.","conversation":{"__ref":"Conversation:conversation:823594"},"id":"message:823594","revisionNum":3,"uid":823594,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1903686,"login":"pligeti","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":48},"postTime":"2025-02-22T16:45:38.618-08:00","lastPublishTime":"2025-02-24T04:19:52.555-08:00","readOnly":false},"Conversation:conversation:823584":{"__typename":"Conversation","id":"conversation:823584","topic":{"__typename":"ForumTopicMessage","uid":823584},"lastPostingActivityTime":"2025-02-24T02:32:09.762-08:00","solved":false},"ForumTopicMessage:message:823584":{"__typename":"ForumTopicMessage","subject":"I have 1 GB, not 16 GB which is reported by Dropbox notifications and emails","conversation":{"__ref":"Conversation:conversation:823584"},"id":"message:823584","revisionNum":2,"uid":823584,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":208321,"login":"Thomas F.16","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-02-22T12:56:55.038-08:00","lastPublishTime":"2025-02-24T02:32:09.762-08:00","readOnly":false},"Conversation:conversation:823544":{"__typename":"Conversation","id":"conversation:823544","topic":{"__typename":"ForumTopicMessage","uid":823544},"lastPostingActivityTime":"2025-02-24T00:34:59.993-08:00","solved":true},"ForumTopicMessage:message:823544":{"__typename":"ForumTopicMessage","subject":"Why did my quota limit increase?","conversation":{"__ref":"Conversation:conversation:823544"},"id":"message:823544","revisionNum":2,"uid":823544,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1904041,"login":"Davidhghjfld","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2025-02-22T04:08:12.372-08:00","lastPublishTime":"2025-02-24T00:34:59.993-08:00","readOnly":false},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1831794":{"__typename":"User","id":"user:1831794","uid":1831794,"login":"Jeremy16","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-04-30T11:29:28.718-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1831794"},"Category:category:102007A":{"__typename":"Category","id":"category:102007A","entityType":"CATEGORY","displayId":"102007A","nodeType":"category","depth":2,"title":"Poser une question","shortTitle":"Poser une question"},"Forum:board:102001000":{"__typename":"Forum","id":"board:102001000","entityType":"FORUM","displayId":"102001000","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Poser une question","shortTitle":"Poser une question","parent":{"__ref":"Category:category:102007A"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Trouvez des réponses dans les conversations démarrées par d'autres utilisateurs. Si vous n'en trouvez aucune, posez une nouvelle question.","eventPath":"category:102007A/category:French/community:mxpez29397board:102001000/"},"ForumTopicMessage:message:767289":{"__typename":"ForumTopicMessage","uid":767289,"subject":"Problème de lenteur windows explorer","id":"message:767289","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:1831794"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:102001000"},"conversation":{"__ref":"Conversation:conversation:767289"},"moderationData":{"__ref":"ModerationData:moderation_data:767289"},"postTime":"2024-04-30T11:33:47.150-07:00","lastPublishTime":"2024-04-30T11:33:47.150-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2000},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:102007A/category:French/community:mxpez29397board:102001000/message:767289"},"Conversation:conversation:767289":{"__typename":"Conversation","id":"conversation:767289","solved":true,"topic":{"__ref":"ForumTopicMessage:message:767289"},"lastPostingActivityTime":"2024-05-28T11:59:53.329-07:00","lastPostTime":"2024-05-28T11:59:53.329-07:00"},"ModerationData:moderation_data:767289":{"__typename":"ModerationData","id":"moderation_data:767289","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:767289":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:767289","relatedMessage":{"__ref":"ForumTopicMessage:message:767289"}},"Rank:rank:45":{"__typename":"Rank","id":"rank:45","position":28,"name":"Explorer | Level 4","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1625258":{"__typename":"User","id":"user:1625258","uid":1625258,"login":"javierfdiaz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-02-24T05:34:17.997-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"messagesCount":2,"kudosGivenCount":2,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1625258"},"Category:category:104007A":{"__typename":"Category","id":"category:104007A","entityType":"CATEGORY","displayId":"104007A","nodeType":"category","depth":2,"title":"Haz una pregunta","shortTitle":"Haz una pregunta"},"Forum:board:104001000":{"__typename":"Forum","id":"board:104001000","entityType":"FORUM","displayId":"104001000","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Haz una pregunta","shortTitle":"Haz una pregunta","parent":{"__ref":"Category:category:104007A"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Busca respuestas en las conversaciones iniciadas por otros usuarios. Si no encuentras la respuesta que necesitas, haz una nueva pregunta.","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/"},"ForumTopicMessage:message:662960":{"__typename":"ForumTopicMessage","uid":662960,"subject":"Inicio de sesión en Windows 7","id":"message:662960","revisionNum":1,"repliesCount":57,"author":{"__ref":"User:user:1625258"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:104001000"},"conversation":{"__ref":"Conversation:conversation:662960"},"moderationData":{"__ref":"ModerationData:moderation_data:662960"},"postTime":"2023-02-24T05:40:51.257-08:00","lastPublishTime":"2023-02-24T05:40:51.257-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":6386},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:662960"},"Conversation:conversation:662960":{"__typename":"Conversation","id":"conversation:662960","solved":true,"topic":{"__ref":"ForumTopicMessage:message:662960"},"lastPostingActivityTime":"2024-05-13T05:57:34.312-07:00","lastPostTime":"2024-05-13T05:57:34.312-07:00"},"ModerationData:moderation_data:662960":{"__typename":"ModerationData","id":"moderation_data:662960","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:662960":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:662960","relatedMessage":{"__ref":"ForumTopicMessage:message:662960"}},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":16,"name":"Advanced | Level 16","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:593902":{"__typename":"User","id":"user:593902","uid":593902,"login":"jazzmeg1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-01-16T16:35:53.353-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":293,"kudosGivenCount":85,"kudosReceivedCount":44,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":29,"entityType":"USER","eventPath":"community:mxpez29397/user:593902"},"Category:category:107007A":{"__typename":"Category","id":"category:107007A","entityType":"CATEGORY","displayId":"107007A","nodeType":"category","depth":2,"title":"質問する","shortTitle":"質問する"},"Forum:board:107001000":{"__typename":"Forum","id":"board:107001000","entityType":"FORUM","displayId":"107001000","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"質問する","shortTitle":"質問する","parent":{"__ref":"Category:category:107007A"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"他のユーザーのディスカッションで回答が見つかる場合があります。回答が見つからない場合は、新しく質問してください。","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/"},"ForumTopicMessage:message:278044":{"__typename":"ForumTopicMessage","uid":278044,"subject":"Windows Serverへの対応について","id":"message:278044","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:593902"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:107001000"},"conversation":{"__ref":"Conversation:conversation:278044"},"moderationData":{"__ref":"ModerationData:moderation_data:278044"},"postTime":"2018-05-28T18:48:46.309-07:00","lastPublishTime":"2018-05-28T18:48:46.309-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":4573},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:278044"},"Conversation:conversation:278044":{"__typename":"Conversation","id":"conversation:278044","solved":true,"topic":{"__ref":"ForumTopicMessage:message:278044"},"lastPostingActivityTime":"2018-05-30T04:58:50.565-07:00","lastPostTime":"2018-05-30T04:58:50.565-07:00"},"ModerationData:moderation_data:278044":{"__typename":"ModerationData","id":"moderation_data:278044","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:278044":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:278044","relatedMessage":{"__ref":"ForumTopicMessage:message:278044"}},"Rank:rank:43":{"__typename":"Rank","id":"rank:43","position":26,"name":"Helpful | Level 6","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1530179":{"__typename":"User","id":"user:1530179","uid":1530179,"login":"mpbx1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-03-28T10:56:57.873-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"messagesCount":17,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:mxpez29397/user:1530179"},"Category:category:103007A":{"__typename":"Category","id":"category:103007A","entityType":"CATEGORY","displayId":"103007A","nodeType":"category","depth":2,"title":"Eine Frage stellen","shortTitle":"Eine Frage stellen"},"Forum:board:103001000":{"__typename":"Forum","id":"board:103001000","entityType":"FORUM","displayId":"103001000","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Eine Frage stellen","shortTitle":"Eine Frage stellen","parent":{"__ref":"Category:category:103007A"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Sie haben Fragen? Richten Sie sie an die Dropbox Community!","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/"},"ForumTopicMessage:message:763499":{"__typename":"ForumTopicMessage","uid":763499,"subject":"Zu Frage \"Kann man in Windows Benutzerkonten unterschiedliche Dropbox-Installationen erstellen?\"","id":"message:763499","revisionNum":3,"repliesCount":6,"author":{"__ref":"User:user:1530179"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:103001000"},"conversation":{"__ref":"Conversation:conversation:763499"},"moderationData":{"__ref":"ModerationData:moderation_data:763499"},"postTime":"2024-04-11T14:26:35.070-07:00","lastPublishTime":"2024-04-17T04:49:51.012-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":2762},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:763499"},"Conversation:conversation:763499":{"__typename":"Conversation","id":"conversation:763499","solved":true,"topic":{"__ref":"ForumTopicMessage:message:763499"},"lastPostingActivityTime":"2024-07-05T07:41:32.150-07:00","lastPostTime":"2024-07-05T07:41:32.150-07:00"},"ModerationData:moderation_data:763499":{"__typename":"ModerationData","id":"moderation_data:763499","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:763499":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:763499","relatedMessage":{"__ref":"ForumTopicMessage:message:763499"}},"User:user:1374390":{"__typename":"User","id":"user:1374390","uid":1374390,"login":"FbTr","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-11-15T14:07:04.849-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"messagesCount":6,"kudosGivenCount":2,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:mxpez29397/user:1374390"},"Category:category:105007A":{"__typename":"Category","id":"category:105007A","entityType":"CATEGORY","displayId":"105007A","nodeType":"category","depth":2,"title":"Faça uma pergunta","shortTitle":"Faça uma pergunta"},"Forum:board:105001000":{"__typename":"Forum","id":"board:105001000","entityType":"FORUM","displayId":"105001000","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Faça uma pergunta","shortTitle":"Faça uma pergunta","parent":{"__ref":"Category:category:105007A"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Encontre respostas nas conversas iniciadas por outros usuários. Se não encontrar o que está procurando, faça uma pergunta.","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/"},"ForumTopicMessage:message:470111":{"__typename":"ForumTopicMessage","uid":470111,"subject":"Erro ao instalar Dropbox no Windows 7","id":"message:470111","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:1374390"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:105001000"},"conversation":{"__ref":"Conversation:conversation:470111"},"moderationData":{"__ref":"ModerationData:moderation_data:470111"},"postTime":"2020-11-15T14:17:13.316-08:00","lastPublishTime":"2020-11-15T14:17:13.316-08:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":3290},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/message:470111"},"Conversation:conversation:470111":{"__typename":"Conversation","id":"conversation:470111","solved":true,"topic":{"__ref":"ForumTopicMessage:message:470111"},"lastPostingActivityTime":"2020-11-20T14:15:14.662-08:00","lastPostTime":"2020-11-20T14:15:14.662-08:00"},"ModerationData:moderation_data:470111":{"__typename":"ModerationData","id":"moderation_data:470111","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:470111":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:470111","relatedMessage":{"__ref":"ForumTopicMessage:message:470111"}},"QueryVariables:TopicReplyList:message:618594:3":{"__typename":"QueryVariables","id":"TopicReplyList:message:618594:3","value":{"id":"message:618594","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/Navbar-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1740650485000","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and export","101001013":"Delete, edit, and organize","101001014":"Create, upload, and share","101001015":"Storage Space","101001016":"Apps and Installations","101001017":"Integrations","101001018":"Plans and Subscriptions","101001019":"Settings and Preferences","101001020":"Security and Permissions","101002013":"Ideas","101003016":"Desktop client builds","102001000":"Poser une question","community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"日本語","external-1":"Languages","german":"Deutsch","102009-g1":"Nouvel utilisateur","migrated-link-7":"Español","migrated-link-8":"Português","1007-link":"Business Team Members","Common_vyFqRl-107009-g1-link":"始める","migrated-link-1":"Discover","migrated-link-2":"Ideas","migrated-link-0":"Help","migrated-link-5":"Français","migrated-link-6":"Deutsch","dropbox-ai":"Dropbox AI","migrated-link-3":"Groups","migrated-link-4":"🌎","photographers":"Photographers","group-hub-test":"Group Hub Test","1010-link":"Dropbox for Beginners","japanese":"日本語","Common_sMrFGY-104009-g1-link":"Primeros pasos","english":"English","multiple-sections-group":"Multiple Sections Group","french":"Français","music-link":"Musicians","plans-and-subscriptions":"Plans and Subscriptions","tips-and-tricks":"Tips & Tricks","dropbox-dash-link":"Dropbox Dash","dropboxfor-mac-o-s12-link":"Dropbox for macOS","Common_iAojxi-german-link":"Deutsche Community","delete-edit-organize":"Delete, edit, and organize","mxpez29397":"Languages","secret-hidden-group":"Secret Hidden Group","external":"↗ Learn","view-download-and-export":"View, download, and export","integrations":"Integrations","Common_iAojxi-103001000-link":"Eine Frage stellen","Common_sMrFGY-spanish-link":"Comunidad española","security-and-permissions-1":"Settings and Preferences","1012-link":"Dropbox/Microsoft Co-Authoring Beta","musicians":"Musicians","security-and-permissions":"Security and Permissions","do-more-with-dropbox":"Do more with Dropbox","1009-link":"Dropbox Replay","create-upload-share":"Create, upload, and share","Common_vyFqRl-japanese-link":"日本人コミュニティ","Common_eXiQWm-105009-g1-link":"Introdução","migrated-link-12":"↗ Help Center","developer-and-api":"Developer & API","migrated-link-13":"↗ Contact Support","Common_tzjwoh-102009-g1-link":"Nouvel utilisateur","closed-group-test":"Closed Group Test","Common_vyFqRl-107001000-link":"質問する","closed-gourp":"Closed Group","dropbox-dash-beta":"Dropbox Dash Beta","portuguese":"Português","storage-space":"Storage Space","spanish":"Español","Common_eXiQWm-portuguese-link":"Comunidade Portuguesa","test-open-group":"Open Group","apps-and-installations":"Apps and Installations","migrated-link-10":"About the Community","test-group":"Test Group","dropboxfor-mac-o-s12":"Dropbox for MacOS","migrated-link-11":"↗ Dropbox","Common_tzjwoh-102001000-link":"Poser une question","Common_iAojxi-103009-g1-link":"Erste Schritte","Common_tzjwoh-french-link":"Communauté française","intl":"Languages","desktop-client-builds":"Desktop client builds","dropbox-for-macos":"Dropbox for macOS","photography-link":"Photographers","Common_eXiQWm-105001000-link":"Faça uma pergunta","super-user-link":"Super User","Common_sMrFGY-104001000-link":"Haz una pregunta","101007-c1":"Tips & tricks"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1740650485000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1740650485000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1740650485000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/languages/UseLanguageText-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/languages/UseLanguageText-1740650485000","value":{"UseLanguageText.language.ar-AE.label":"Arabic","UseLanguageText.language.bg-BG.label":"Bulgarian","UseLanguageText.language.ca-AD.label":"Catalan","UseLanguageText.language.cs-CZ.label":"Czech","UseLanguageText.language.da-DK.label":"Danish","UseLanguageText.language.de-DE.label":"German","UseLanguageText.language.el-GR.label":"Greek","UseLanguageText.language.en-GB.label":"English (UK)","UseLanguageText.language.en-US.label":"English (US)","UseLanguageText.language.es-ES.label":"Spanish","UseLanguageText.language.es-MX.label":"Spanish (Mexican)","UseLanguageText.language.et-EE.label":"Estonian","UseLanguageText.language.fa-IR.label":"Persian (Farsi)","UseLanguageText.language.fi-FI.label":"Finnish","UseLanguageText.language.fr-FR.label":"French","UseLanguageText.language.he-IL.label":"Hebrew (modern)","UseLanguageText.language.hr-HR.label":"Croatian","UseLanguageText.language.hu-HU.label":"Hungarian","UseLanguageText.language.in-ID.label":"Indonesian","UseLanguageText.language.it-IT.label":"Italian","UseLanguageText.language.ja-JP.label":"Japanese","UseLanguageText.language.ko-KR.label":"Korean","UseLanguageText.language.lt-LT.label":"Lithuanian","UseLanguageText.language.lv-LV.label":"Latvian","UseLanguageText.language.ms-MY.label":"Malay","UseLanguageText.language.nl-NL.label":"Dutch","UseLanguageText.language.no-NO.label":"Norwegian","UseLanguageText.language.pl-PL.label":"Polish","UseLanguageText.language.pt-BR.label":"Portuguese (Brazilian)","UseLanguageText.language.pt-PT.label":"Portuguese","UseLanguageText.language.ro-RO.label":"Romanian","UseLanguageText.language.ru-RU.label":"Russian","UseLanguageText.language.sk-SK.label":"Slovak","UseLanguageText.language.sq-AL.label":"Albanian","UseLanguageText.language.sv-SE.label":"Swedish","UseLanguageText.language.th-TH.label":"Thai","UseLanguageText.language.tr-TR.label":"Turkish","UseLanguageText.language.uk-UA.label":"Ukrainian","UseLanguageText.language.vi-VN.label":"Vietnamese","UseLanguageText.language.zh-CN.label":"Chinese (Simplified)","UseLanguageText.language.zh-TW.label":"Chinese (Traditional)"},"localOverride":false},"CachedAsset:text:en_US-components/languages/LanguagePicker-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/languages/LanguagePicker-1740650485000","value":{"dropdown.title":"Language selector","selected.language":"Currently selected language","toast.successMessage":"Go to the {newLanguage} community
DB is saying I am out of spaced But with my 2 GB and 5.5 GB Referral bonus I am Not out of spaced ---
\n\n
PLEASE Advise
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"128","kudosSumWeight":0,"postTime":"2022-03-31T12:53:26.164-07:00","lastPublishTime":"2022-03-31T17:32:06.150-07:00","metrics":{"__typename":"MessageMetrics","views":6558},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:587566","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDU4NzU3MSw2MjkyOTU","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDU4NzU3MSw1ODc1NzE","node":{"__ref":"ForumReplyMessage:message:587571"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDU4NzU3MSw1ODgwODk","node":{"__ref":"ForumReplyMessage:message:588089"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDU4NzU3MSw2MjkyOTU","node":{"__ref":"ForumReplyMessage:message:629295"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:587571":{"__typename":"ModerationData","id":"moderation_data:587571","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:587571":{"__typename":"ForumReplyMessage","uid":587571,"id":"message:587571","revisionNum":1,"author":{"__ref":"User:user:1972"},"readOnly":true,"repliesCount":8,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:587566"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:587571"},"body":"What does www.dropbox.com/account/plan say?
\nThat tells you how much you are using of your quota
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"99","kudosSumWeight":1,"postTime":"2022-03-31T13:08:38.797-07:00","lastPublishTime":"2022-03-31T13:08:38.797-07:00","metrics":{"__typename":"MessageMetrics","views":6540},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:587571","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDU4NzYwMyw1ODc2MDM","node":{"__ref":"ForumReplyMessage:message:587603"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:587603":{"__typename":"ModerationData","id":"moderation_data:587603","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:587603":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1531085"},"id":"message:587603","revisionNum":1,"uid":587603,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:587571"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:587603"},"body":"Hi, It says 2 gb --free plan
But I also have 5.5 GB bonus from referrals and my DB has 5GB at the moment, which I have had for years without problem.
TIA
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"197","kudosSumWeight":1,"repliesCount":7,"postTime":"2022-03-31T14:26:50.486-07:00","lastPublishTime":"2022-03-31T14:26:50.486-07:00","metrics":{"__typename":"MessageMetrics","views":6525},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:587603","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:567574":{"__typename":"User","id":"user:567574","uid":567574,"login":"pdx_user","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-12-12T17:04:37.893-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:567574"},"ModerationData:moderation_data:588089":{"__typename":"ModerationData","id":"moderation_data:588089","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:588089":{"__typename":"ForumReplyMessage","uid":588089,"id":"message:588089","revisionNum":1,"author":{"__ref":"User:user:567574"},"readOnly":true,"repliesCount":12,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:587566"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:588089"},"body":"
I have the 2GB plan. Yesterday I was told I was almost out of space, so I removed (and deleted) almost a GB worth of files. It then showed me I now had only 1.2 something GB.
Today, I got the same message that I’m almost out of space, that I’ve used 1.8 GB!
When I view my folders in a list on the Finder, and manually add them up on a calculator, they add up to only 1.2 something GB.
When I log in to Dropbox and go to my account, it also shows me that I have used only 1.02 GB!
How do I tell the Dropbox on my iMac and MacBook Air (both from 2017) that it does not have 1.8 GB worth of stuff on it!
I’m running Mac OS 12.3.1
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-04-03T12:48:55.349-07:00","lastPublishTime":"2022-04-03T12:48:55.349-07:00","metrics":{"__typename":"MessageMetrics","views":1785},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:588089","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDU4ODA5Myw1ODgwOTM","node":{"__ref":"ForumReplyMessage:message:588093"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:588093":{"__typename":"ModerationData","id":"moderation_data:588093","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:588093":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1972"},"id":"message:588093","revisionNum":1,"uid":588093,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:588089"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:588093"},"body":"Is Dropbox on the other devices running and have you given it time for them to update and sync the changes to the directories?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"128","kudosSumWeight":0,"repliesCount":11,"postTime":"2022-04-03T13:32:11.892-07:00","lastPublishTime":"2022-04-03T13:32:11.892-07:00","metrics":{"__typename":"MessageMetrics","views":1810},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:588093","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1582434":{"__typename":"User","id":"user:1582434","uid":1582434,"login":"Tuesdayblue","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-14T07:26:47.596-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1582434"},"ModerationData:moderation_data:629295":{"__typename":"ModerationData","id":"moderation_data:629295","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1850":{"__typename":"User","id":"user:1850","uid":1850,"login":"Rich","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-05T13:23:00.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xODUwLTMzNTg3aTcyRjIyNTZERjk5NTI4NDk"},"rank":{"__ref":"Rank:rank:49"},"entityType":"USER","eventPath":"community:mxpez29397/user:1850"},"ForumReplyMessage:message:629295":{"__typename":"ForumReplyMessage","uid":629295,"id":"message:629295","revisionNum":2,"author":{"__ref":"User:user:1582434"},"readOnly":true,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:587566"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:629295"},"body":"Hello community,
I am looking for answers regarding the aggressive promotion policy from Dropbox. Although I have earned via promotions extended storage (5.75 GB - see image2), on other page (see image 1) it says I am using 5.25 out of 2GB. What comes next? Will my files be deleted or?
Thank you.
TB
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2022-10-14T07:38:06.231-07:00","lastPublishTime":"2022-10-14T07:39:03.023-07:00","metrics":{"__typename":"MessageMetrics","views":926},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:629295","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDYyOTMwNiw2MjkzMDY","node":{"__ref":"ForumReplyMessage:message:629306"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:629306":{"__typename":"ModerationData","id":"moderation_data:629306","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:629306":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1850"},"id":"message:629306","revisionNum":1,"uid":629306,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:629295"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:629306"},"body":"
\n
Tuesdayblue wrote:
\nAlthough I have earned via promotions extended storage (5.75 GB - see image2), on other page (see image 1) it says I am using 5.25 out of 2GB. What comes next? Will my files be deleted or?
\n
Image 2 is accurate. It's showing you the plan your on, not your total storage quota. A Basic plan includes 2GB of space to start, with the ability to earn more (as you have).
\n\n
You don't need to upgrade if you don't want to. Just ignore the message and continue using Dropbox as you have. Your files won't be deleted, even if you were over your quota. Syncing might stop until you're back below your storage limit, but your files wouldn't be deleted as long as the account is active.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":1,"postTime":"2022-10-14T08:25:29.871-07:00","lastPublishTime":"2022-10-14T08:25:29.871-07:00","metrics":{"__typename":"MessageMetrics","views":934},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:629306","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:618622":{"__typename":"ModerationData","id":"moderation_data:618622","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:618622":{"__typename":"ForumReplyMessage","uid":618622,"id":"message:618622","revisionNum":1,"author":{"__ref":"User:user:1850"},"readOnly":true,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:618622"},"body":"\n
storion wrote:
\nI have checked the plan tab and found my regular file size is 3.4 GB which is not correct. My shared folder only takes less than 100 MB. What is going on here? Why the discrepancy? Any inputs?
\n
Have you checked your Backups page?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2022-08-26T18:04:44.324-07:00","lastPublishTime":"2022-08-26T18:04:44.324-07:00","metrics":{"__typename":"MessageMetrics","views":14622},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:618622","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxODY4OCw2MTg2ODg","node":{"__ref":"ForumReplyMessage:message:618688"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:618688":{"__typename":"ModerationData","id":"moderation_data:618688","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:618688":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:308793"},"id":"message:618688","revisionNum":1,"uid":618688,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:618622"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:618688"},"body":"Thanks a lot, Rich! The backup somehow takes 2.9 GB but I am not aware I did a backup before. After deleting it, the storage is correct again.
-Tao
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"158","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-08-27T07:26:20.559-07:00","lastPublishTime":"2022-08-27T07:26:20.559-07:00","metrics":{"__typename":"MessageMetrics","views":14571},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:618688","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1569161":{"__typename":"User","id":"user:1569161","uid":1569161,"login":"PC_Indiana","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-08-28T13:23:07.186-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1569161"},"ModerationData:moderation_data:618897":{"__typename":"ModerationData","id":"moderation_data:618897","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1569162":{"__typename":"User","id":"user:1569162","uid":1569162,"login":"Mike46032","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-08-28T13:26:20.126-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1569162"},"ForumReplyMessage:message:618897":{"__typename":"ForumReplyMessage","uid":618897,"id":"message:618897","revisionNum":2,"author":{"__ref":"User:user:1569161"},"readOnly":true,"repliesCount":70,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:618897"},"body":"Plan pages shows using 2.76 GB of 4.25 GB storage.
\n\n
There are NO files, NO shared folders, NO backups, No deleted files, No Deleted backups. I've deleted the cache, rebooted the computer, deleted the dropbox app.
\n\n
What is taking 2.76 GB of storage? it is currently NOT set up to sync to any computer or phone.
\n\n
Help
\nPC
\n\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2022-08-29T05:50:52.359-07:00","lastPublishTime":"2022-08-29T19:23:13.206-07:00","metrics":{"__typename":"MessageMetrics","views":13116},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:618897","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxODg5OCw2MTkwNjA","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxODg5OCw2MTg4OTg","node":{"__ref":"ForumReplyMessage:message:618898"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxODg5OCw2MTg5MTg","node":{"__ref":"ForumReplyMessage:message:618918"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxODg5OCw2MTkwNjA","node":{"__ref":"ForumReplyMessage:message:619060"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:618898":{"__typename":"ModerationData","id":"moderation_data:618898","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:618898":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1569162"},"id":"message:618898","revisionNum":1,"uid":618898,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:618897"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:618898"},"body":"
I have the same issue, hope they solve this
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"45","kudosSumWeight":1,"repliesCount":0,"postTime":"2022-08-29T05:52:18.609-07:00","lastPublishTime":"2022-08-29T05:52:18.609-07:00","metrics":{"__typename":"MessageMetrics","views":13129},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:618898","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1569346":{"__typename":"User","id":"user:1569346","uid":1569346,"login":"debbieV","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-08-29T06:35:12.206-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1569346"},"ModerationData:moderation_data:618918":{"__typename":"ModerationData","id":"moderation_data:618918","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1607175":{"__typename":"User","id":"user:1607175","uid":1607175,"login":"mojonesaz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-09T10:32:33.250-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1607175"},"ForumReplyMessage:message:618918":{"__typename":"ForumReplyMessage","uid":618918,"id":"message:618918","revisionNum":1,"author":{"__ref":"User:user:1569346"},"readOnly":true,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:618897"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:618918"},"body":"I am having an issue where it says my DropBox is full, but it's only at 89.4MB, when I should have the 2GB space available. There is no support from the company on this issue. One area tells me I am at 4.1 GB of \"Regular Files\" and 89.4 MB of Shared Files. What are the Regular Files? How do I delete them? And why is getting a human to answer my question impossible? This doesn't make me want to expand my relationship with DropBox to a larger DropBox subscription.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":3,"postTime":"2022-08-29T06:39:23.637-07:00","lastPublishTime":"2022-08-29T06:39:23.637-07:00","metrics":{"__typename":"MessageMetrics","views":13105},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:618918","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0OTQwOCw2NDk0MDg","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0OTQwOCw2NDk0MDg","node":{"__ref":"ForumReplyMessage:message:649408"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:649408":{"__typename":"ModerationData","id":"moderation_data:649408","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:649408":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1607175"},"id":"message:649408","revisionNum":1,"uid":649408,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:618918"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:649408"},"body":"I am having the same issue. I contacted support and got a generic email with links to their support page! I am happy to delete the Regular files, but I con't figure out how to get to them.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"210","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-09T10:34:19.940-08:00","lastPublishTime":"2023-01-09T10:34:19.940-08:00","metrics":{"__typename":"MessageMetrics","views":934},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:649408","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:696151":{"__typename":"User","id":"user:696151","uid":696151,"login":"Hannah","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-06T05:40:55.211-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS02OTYxNTEtMjU5NjJpMDlGNjgyRDEzNUY3MzQ1RQ"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:696151"},"ModerationData:moderation_data:619060":{"__typename":"ModerationData","id":"moderation_data:619060","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:619060":{"__typename":"ForumReplyMessage","uid":619060,"id":"message:619060","revisionNum":1,"author":{"__ref":"User:user:696151"},"readOnly":true,"repliesCount":19,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:618897"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:619060"},"body":"
Hey everyone, thanks for coming to the Dropbox Community with this.
\n\n
Except for PC_Indiana, who's already checked, can you also look into whether you have any shared folders that might be taking up your space?
\n\n
You can check this in the plan tab of your account settings.
\n\n
Or perhaps you have backup enabled.
\n\n
Let me know what you find.
\n\n
As for you, PC_Indiana, have you perhaps tried contacting our support team about this? If so, can you give me the ticket number of your communication?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-08-29T19:31:03.686-07:00","lastPublishTime":"2022-08-29T19:31:03.686-07:00","metrics":{"__typename":"MessageMetrics","views":13064},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:619060","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDYxOTE0Niw2MTkxNDY","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDYxOTE0Niw2MTkxNDY","node":{"__ref":"ForumReplyMessage:message:619146"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:619146":{"__typename":"ModerationData","id":"moderation_data:619146","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:619146":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1569161"},"id":"message:619146","revisionNum":1,"uid":619146,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:619060"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:619146"},"body":"Hannah my options on that link are chatbot and community, how does one open a ticket, doesn't seem like that's even an option.
Thanks
pc_Indiana
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"161","kudosSumWeight":0,"repliesCount":13,"postTime":"2022-08-30T04:36:01.131-07:00","lastPublishTime":"2022-08-30T04:36:01.131-07:00","metrics":{"__typename":"MessageMetrics","views":12572},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:619146","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:46":{"__typename":"Rank","id":"rank:46","position":29,"name":"Explorer | Level 3","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1570338":{"__typename":"User","id":"user:1570338","uid":1570338,"login":"Tommytot","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-09-01T03:39:27.704-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1570338"},"ModerationData:moderation_data:619735":{"__typename":"ModerationData","id":"moderation_data:619735","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:330248":{"__typename":"User","id":"user:330248","uid":330248,"login":"Jay","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-12-02T02:31:27.257-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zMzAyNDgtNDEyNWk0QzVGNTdGQTI4QzgzRDRD"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:330248"},"ForumReplyMessage:message:619735":{"__typename":"ForumReplyMessage","uid":619735,"id":"message:619735","revisionNum":3,"author":{"__ref":"User:user:1570338"},"readOnly":true,"repliesCount":27,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:619735"},"body":"Jeg har flyttet mine gamle filer fra Dropbox, så min pc nu er tom.
Db angiver fortsat at være fyldt op, hvorfor? Hvordan ændrer jeg det?
----------------------
I've moved my old files from Dropbox, so my PC is now empty.
Db still says full, why? How do I change it?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-09-01T03:48:36.555-07:00","lastPublishTime":"2022-09-05T15:52:20.025-07:00","metrics":{"__typename":"MessageMetrics","views":2600},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:619735","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxOTgwNSw2MzA1OTQ","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxOTgwNSw2MTk4MDU","node":{"__ref":"ForumReplyMessage:message:619805"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxOTgwNSw2MzA1NjA","node":{"__ref":"ForumReplyMessage:message:630560"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYxOTgwNSw2MzA1OTQ","node":{"__ref":"ForumReplyMessage:message:630594"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:619805":{"__typename":"ModerationData","id":"moderation_data:619805","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:619805":{"__typename":"ForumReplyMessage","uid":619805,"id":"message:619805","revisionNum":2,"author":{"__ref":"User:user:330248"},"readOnly":true,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:619735"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:619805"},"body":"Hi Tommytot, thanks for bringing this to our attention.
Could you check to see if you have any files on the backups page?
This will help me to assist further!
---
Hej Tommytot, tak fordi du gjorde os opmærksom på dette.
Kan du tjekke, om du har nogen filer på sikkerhedskopieringssiden?
Dette vil hjælpe mig med at hjælpe yderligere!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2022-09-01T08:52:50.374-07:00","lastPublishTime":"2022-09-01T08:53:32.359-07:00","metrics":{"__typename":"MessageMetrics","views":2549},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:619805","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDYxOTkzNyw2MTk5Mzc","node":{"__ref":"ForumReplyMessage:message:619937"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:619937":{"__typename":"ModerationData","id":"moderation_data:619937","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:619937":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1570338"},"id":"message:619937","revisionNum":1,"uid":619937,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:619805"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:619937"},"body":"hele pc lå i sikkerhedsbackup. Forsøgte at slette, men ligger der stadig.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"75","kudosSumWeight":0,"repliesCount":4,"postTime":"2022-09-02T00:13:29.322-07:00","lastPublishTime":"2022-09-02T00:13:29.322-07:00","metrics":{"__typename":"MessageMetrics","views":2531},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:619937","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1583911":{"__typename":"User","id":"user:1583911","uid":1583911,"login":"pumabea","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-19T15:42:43.233-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1583911"},"ModerationData:moderation_data:630560":{"__typename":"ModerationData","id":"moderation_data:630560","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:630560":{"__typename":"ForumReplyMessage","uid":630560,"id":"message:630560","revisionNum":1,"author":{"__ref":"User:user:1583911"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:619735"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:630560"},"body":"I have deleted every file from Dropbox, there are no shared folders. I unistallad Dropbox on all devices. The Drpobox All file show no files, 0 shared files.
Yet the Plan tab says that 1.1 GB is used.
How to fix this? Where are these files?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-10-19T15:51:02.074-07:00","lastPublishTime":"2022-10-19T15:51:02.074-07:00","metrics":{"__typename":"MessageMetrics","views":1552},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:630560","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDYzMDU4Nyw2MzA1ODc","node":{"__ref":"ForumReplyMessage:message:630587"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:630587":{"__typename":"ModerationData","id":"moderation_data:630587","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:630587":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1850"},"id":"message:630587","revisionNum":1,"uid":630587,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:630560"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:630587"},"body":"\n
pumabea wrote:
\nI have deleted every file from Dropbox, ... Yet the Plan tab says that 1.1 GB is used.
\n
Check your Backups page.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"144","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-10-19T20:25:27.065-07:00","lastPublishTime":"2022-10-19T20:25:27.065-07:00","metrics":{"__typename":"MessageMetrics","views":1529},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:630587","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1583981":{"__typename":"User","id":"user:1583981","uid":1583981,"login":"raidtariq","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-19T23:12:53.848-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1583981"},"ModerationData:moderation_data:630594":{"__typename":"ModerationData","id":"moderation_data:630594","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:630594":{"__typename":"ForumReplyMessage","uid":630594,"id":"message:630594","revisionNum":1,"author":{"__ref":"User:user:1583981"},"readOnly":true,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:619735"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:630594"},"body":"Hi,\n
raidtariq wrote:
I got the Full Use of Storage notification while I gave over 70% not used. It says 7.25G used of 7.25G while in fact I use only 1.5G.
Check your Backups page.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"191","kudosSumWeight":0,"repliesCount":1,"postTime":"2022-10-20T04:33:04.188-07:00","lastPublishTime":"2022-10-20T04:33:04.188-07:00","metrics":{"__typename":"MessageMetrics","views":1539},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:630626","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1586991":{"__typename":"User","id":"user:1586991","uid":1586991,"login":"Liz_raffly","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-30T07:58:44.578-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1586991"},"ModerationData:moderation_data:632817":{"__typename":"ModerationData","id":"moderation_data:632817","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:632817":{"__typename":"ForumReplyMessage","uid":632817,"id":"message:632817","revisionNum":2,"author":{"__ref":"User:user:1586991"},"readOnly":true,"repliesCount":49,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:632817"},"body":"Hi, I have just installed dropbox to laptop. The problem is when I browsed anything in laptop, all activity captured in it hence my storage suddenly was over capacity. It never happened before. Help pls, thks.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2022-10-30T08:10:04.955-07:00","lastPublishTime":"2022-10-31T02:00:48.214-07:00","metrics":{"__typename":"MessageMetrics","views":1338},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:632817","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYzMjg1Myw2MzI4NTM","node":{"__ref":"ForumReplyMessage:message:632853"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYzMjg1Myw2NDY2NzY","node":{"__ref":"ForumReplyMessage:message:646676"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYzMjg1Myw2NDY4MjI","node":{"__ref":"ForumReplyMessage:message:646822"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:632853":{"__typename":"ModerationData","id":"moderation_data:632853","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:632853":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1850"},"id":"message:632853","revisionNum":1,"uid":632853,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:632817"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:632853"},"body":"\n
Liz_raffly wrote:
\nThe problem is when I browsed anything in laptop, all activity captured in it hence my storage suddenly was over capacity. It never happened before.
\n
You've enabled the Backup feature.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-10-30T15:42:05.536-07:00","lastPublishTime":"2022-10-30T15:42:05.536-07:00","metrics":{"__typename":"MessageMetrics","views":1311},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:632853","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1603495":{"__typename":"User","id":"user:1603495","uid":1603495,"login":"Mika2","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-27T08:18:35.159-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1603495"},"ModerationData:moderation_data:646676":{"__typename":"ModerationData","id":"moderation_data:646676","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:364291":{"__typename":"User","id":"user:364291","uid":364291,"login":"Walter","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-02-27T06:16:58.288-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zNjQyOTEtMjM5ODhpMUE2QTdDRTAyMDcwQTY1MA"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:364291"},"ForumReplyMessage:message:646676":{"__typename":"ForumReplyMessage","uid":646676,"id":"message:646676","revisionNum":2,"author":{"__ref":"User:user:1603495"},"readOnly":true,"repliesCount":41,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:632817"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:646676"},"body":"A message indique me that y Dropbox is full, But I have all erased, Nothing in my laptop, Nothing on website, What can I do to erased all the datas.
\nthank you
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"174","kudosSumWeight":0,"postTime":"2022-12-27T08:20:27.972-08:00","lastPublishTime":"2022-12-27T22:28:02.737-08:00","metrics":{"__typename":"MessageMetrics","views":1213},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:646676","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0NjgxNSw2NDY4MTU","node":{"__ref":"ForumReplyMessage:message:646815"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:646815":{"__typename":"ModerationData","id":"moderation_data:646815","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:646815":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:364291"},"id":"message:646815","revisionNum":1,"uid":646815,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:646676"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:646815"},"body":"Hey Mika2, sorry to hear you're having issues with this.
\n\n
Could you let us know what exactly is reported in your account's plan tab in regards to your quota?
\n\n
Do you see any files on your homepage or on this page?
\n\n
Let us know what you find!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":40,"postTime":"2022-12-27T22:29:39.343-08:00","lastPublishTime":"2022-12-27T22:29:39.343-08:00","metrics":{"__typename":"MessageMetrics","views":1128},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:646815","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:646822":{"__typename":"ModerationData","id":"moderation_data:646822","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:646822":{"__typename":"ForumReplyMessage","uid":646822,"id":"message:646822","revisionNum":1,"author":{"__ref":"User:user:1586991"},"readOnly":true,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:632817"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:646822"},"body":"Hello dropbox community,
My old problem was still not settled yet. Currently my dropbox is full with shadows files. I cannot delete all those files. This happened when I installed dropbox for laptop. My question is how can I get my dropbox back from the scratch. Access dropbox from laptop, there are no files, none but there’s notification my dropbox is already full capacity. However, access dropbox from android and ipad, both shows shadows files such as exe etc. What should I do. Many thanks in advance for big help.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-12-27T22:49:33.009-08:00","lastPublishTime":"2022-12-27T22:49:33.009-08:00","metrics":{"__typename":"MessageMetrics","views":995},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:646822","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0Njg3Nyw2NDY4Nzc","node":{"__ref":"ForumReplyMessage:message:646877"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:646877":{"__typename":"ModerationData","id":"moderation_data:646877","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:646877":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:364291"},"id":"message:646877","revisionNum":1,"uid":646877,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:646822"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:646877"},"body":"Hey Liz_raffly, sorry to hear you're having issues with this.
\n\n
Can you please try deleting any files you see on your account's homepage and on this page as well and let me know how it goes?
\n\n
Thanks!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":4,"postTime":"2022-12-28T03:36:30.826-08:00","lastPublishTime":"2022-12-28T03:36:30.826-08:00","metrics":{"__typename":"MessageMetrics","views":956},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:646877","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1595831":{"__typename":"User","id":"user:1595831","uid":1595831,"login":"Leighlynn","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-29T13:46:28.793-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1595831"},"ModerationData:moderation_data:640157":{"__typename":"ModerationData","id":"moderation_data:640157","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:640157":{"__typename":"ForumReplyMessage","uid":640157,"id":"message:640157","revisionNum":1,"author":{"__ref":"User:user:1595831"},"readOnly":true,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:640157"},"body":"I have removed all my files from Dropbox, and left one Word and one Excel document in there, which is 3.4 meg, yet it says I am using over 4Gig of space!!! It is really frustrating! I have deleted the desktop app and added it again and it's apparently not backing up my computer as I checked that - what could it be???? Please help!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-11-29T13:53:25.118-08:00","lastPublishTime":"2022-11-29T13:53:25.118-08:00","metrics":{"__typename":"MessageMetrics","views":906},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:640157","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY0MDE2Myw2NDAxNjM","node":{"__ref":"ForumReplyMessage:message:640163"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:640163":{"__typename":"ModerationData","id":"moderation_data:640163","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:640163":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1850"},"id":"message:640163","revisionNum":1,"uid":640163,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:640157"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:640163"},"body":"\n
Leighlynn wrote:
\n... it's apparently not backing up my computer as I checked that
\n
You checked your Backups page? If so and there's nothing there, give it a few hours to update and check your space usage again.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-29T14:03:09.451-08:00","lastPublishTime":"2022-11-29T14:03:09.451-08:00","metrics":{"__typename":"MessageMetrics","views":854},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:640163","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1596209":{"__typename":"User","id":"user:1596209","uid":1596209,"login":"belorecu","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-30T14:23:14.972-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1596209"},"ModerationData:moderation_data:642499":{"__typename":"ModerationData","id":"moderation_data:642499","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:642499":{"__typename":"ForumReplyMessage","uid":642499,"id":"message:642499","revisionNum":1,"author":{"__ref":"User:user:1596209"},"readOnly":true,"repliesCount":10,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:642499"},"body":"My dropbox account says I have 78Gb used and it´s not true, for that reason my free account no longer works and syncs.
I tried everything, deleting all shared folders, all my files and folders also!, my deleted folder, and still 78Gb used.
Uninstalled dropbox from my PC too.
What can I do? the only thing that I can do is delete my entire account and create it again, but I think that would lower my storage plan limit if I loss my referrals accounts bonus.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-12-08T04:28:32.156-08:00","lastPublishTime":"2022-12-08T04:28:32.156-08:00","metrics":{"__typename":"MessageMetrics","views":1055},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:642499","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY0MjUwMCw2NDI1MDA","node":{"__ref":"ForumReplyMessage:message:642500"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:642500":{"__typename":"ModerationData","id":"moderation_data:642500","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:642500":{"__typename":"ForumReplyMessage","uid":642500,"id":"message:642500","revisionNum":1,"author":{"__ref":"User:user:1850"},"readOnly":true,"repliesCount":9,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:642499"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:642500"},"body":"\n
belorecu wrote:
\nMy dropbox account says I have 78Gb used and it´s not true ...
\n
Check your Backups page.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"121","kudosSumWeight":0,"postTime":"2022-12-08T04:34:18.385-08:00","lastPublishTime":"2022-12-08T04:34:18.385-08:00","metrics":{"__typename":"MessageMetrics","views":1048},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:642500","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0MjUwMyw2NDI1MDM","node":{"__ref":"ForumReplyMessage:message:642503"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:642503":{"__typename":"ModerationData","id":"moderation_data:642503","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:642503":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1596209"},"id":"message:642503","revisionNum":1,"uid":642503,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:642500"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:642503"},"body":"that was it ! thank you very much!!
I still don´t know how to delete that backup, I click the three dots and then delete, but it doesn´t dessapear, it says it can take a while..
I´ll keep trying but thank you very much for your precise help!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":8,"postTime":"2022-12-08T04:48:55.451-08:00","lastPublishTime":"2022-12-08T04:48:55.451-08:00","metrics":{"__typename":"MessageMetrics","views":1031},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:642503","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1598474":{"__typename":"User","id":"user:1598474","uid":1598474,"login":"dhkaplanoh","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-08T06:23:55.736-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1598474"},"ModerationData:moderation_data:642728":{"__typename":"ModerationData","id":"moderation_data:642728","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:642728":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1598474"},"id":"message:642728","revisionNum":1,"uid":642728,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:642728"},"body":"My dropbox account started notifying me that it was full. So I moved everything out and now I have nothing in my dropbox account. I have no backups. I have no shared files. But it looks like this
Can somebody please tell me how to clear out whatever material is causing dropbox to show 19.6 GB of usage. I have been looking for a couple of days now and cannot figure out what is bloating the system.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-12-08T20:22:13.051-08:00","lastPublishTime":"2022-12-08T20:22:13.051-08:00","metrics":{"__typename":"MessageMetrics","views":1104},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:642728","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1601416":{"__typename":"User","id":"user:1601416","uid":1601416,"login":"ramona8000","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-18T12:43:30.178-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1601416"},"ModerationData:moderation_data:644842":{"__typename":"ModerationData","id":"moderation_data:644842","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:644842":{"__typename":"ForumReplyMessage","uid":644842,"id":"message:644842","revisionNum":1,"author":{"__ref":"User:user:1601416"},"readOnly":true,"repliesCount":14,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:644842"},"body":"I think I've tried everything now to solve the problem.
Emptied chaches, disabled back-ups - I have absolutely no clue what the 'regular files' could be.
All files shows: 1 folder (it's a shared one!!)
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-12-18T13:02:32.864-08:00","lastPublishTime":"2022-12-18T13:02:32.864-08:00","metrics":{"__typename":"MessageMetrics","views":830},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:644842","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY0NDg1Niw2NDQ4NTY","node":{"__ref":"ForumReplyMessage:message:644856"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:644856":{"__typename":"ModerationData","id":"moderation_data:644856","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:644856":{"__typename":"ForumReplyMessage","uid":644856,"id":"message:644856","revisionNum":1,"author":{"__ref":"User:user:1972"},"readOnly":true,"repliesCount":13,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:644842"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:644856"},"body":"
Regular files are anything showing at www.dropbox.com/home which is NOT shared *to you*. So any files you have on your account that are yours are 'regular files'. Shared files are ones that others have shared to you
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2022-12-18T14:45:15.514-08:00","lastPublishTime":"2022-12-18T14:45:15.514-08:00","metrics":{"__typename":"MessageMetrics","views":816},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:644856","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0NDkzOSw2NDQ5Mzk","node":{"__ref":"ForumReplyMessage:message:644939"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:644939":{"__typename":"ModerationData","id":"moderation_data:644939","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:644939":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1601416"},"id":"message:644939","revisionNum":1,"uid":644939,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:644856"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:644939"},"body":"Hi Mark,
thanks for your reply!
The thing is that I only work with one folder (two people have access) - it shows up under Dropbox's \"all files\"
this folder is 39 MB online, and takes about 44 MB on my desktop.
But my Dropbox say it's full 2,1 GB regular files, 39 MB shared files.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":12,"postTime":"2022-12-19T02:30:08.722-08:00","lastPublishTime":"2022-12-19T02:30:08.722-08:00","metrics":{"__typename":"MessageMetrics","views":903},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:644939","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1601887":{"__typename":"User","id":"user:1601887","uid":1601887,"login":"Gary3564","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-20T03:37:06.364-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1601887"},"ModerationData:moderation_data:645298":{"__typename":"ModerationData","id":"moderation_data:645298","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:645298":{"__typename":"ForumReplyMessage","uid":645298,"id":"message:645298","revisionNum":1,"author":{"__ref":"User:user:1601887"},"readOnly":true,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:618594"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:645298"},"body":"
Hi,
My Dropbox is showing full. The dropdown menu from the app icon is showing a list of files that I can neither open or delete.These files do not show online or on hard drive.
I have removed Dropbox from all devices and still can't empty Dropbox.
I'm just about ready to delete my account , but thought I'd ask first.
Thank you
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-12-20T03:43:55.611-08:00","lastPublishTime":"2022-12-20T03:43:55.611-08:00","metrics":{"__typename":"MessageMetrics","views":1015},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:645298","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY0NTMwOSw2NDUzMDk","node":{"__ref":"ForumReplyMessage:message:645309"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:645309":{"__typename":"ModerationData","id":"moderation_data:645309","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:645309":{"__typename":"ForumReplyMessage","uid":645309,"id":"message:645309","revisionNum":1,"author":{"__ref":"User:user:1850"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:645298"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:645309"},"body":"\n
Gary3564 wrote:
\nMy Dropbox is showing full. ... These files do not show online or on hard drive.
\n
Anything listed on your Backups page?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"152","kudosSumWeight":0,"postTime":"2022-12-20T04:33:29.763-08:00","lastPublishTime":"2022-12-20T04:33:29.763-08:00","metrics":{"__typename":"MessageMetrics","views":980},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:645309","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0NTMxMiw2NDUzMTI","node":{"__ref":"ForumReplyMessage:message:645312"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:645312":{"__typename":"ModerationData","id":"moderation_data:645312","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:645312":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1601887"},"id":"message:645312","revisionNum":1,"uid":645312,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:645309"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:645312"},"body":"Nothing in Backup. Thanks.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"28","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-12-20T04:37:01.631-08:00","lastPublishTime":"2022-12-20T04:37:01.631-08:00","metrics":{"__typename":"MessageMetrics","views":976},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:618594/message:645312","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:618594"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1740650485000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1740650485000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1740650485000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1740650485000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1740650485000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1740650485000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1740650485000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1740650485000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1740650485000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1740650485000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1740650485000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1740650485000","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1740650485000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1740650485000","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1740650485000","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeView/NodeViewCard-1740650485000","value":{"title":"{nodeTitle} ","creationDate":"Created: {creationDate}","ownedBy":"Owned by: {owners}{text}","showOwnerListText":", and {ownersCount} more","unreadCount":"{count} unread","nodeViewDrawerBtn":"Node view drawer for {place}","drawerActionTooltip":"Show category children"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1740650485000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1740650485000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"User:user:1476804":{"__typename":"User","id":"user:1476804","uid":1476804,"login":"Emmet","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-09-23T05:11:06.877-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xNDc2ODA0LVg3VzR2NQ?image-coordinates=219%2C0%2C780%2C562"},"entityType":"USER","eventPath":"community:mxpez29397/user:1476804"},"ForumReplyMessage:message:677696":{"__typename":"ForumReplyMessage","uid":677696,"id":"message:677696","revisionNum":1,"author":{"__ref":"User:user:1972"},"readOnly":true},"ModerationData:moderation_data:677915":{"__typename":"ModerationData","id":"moderation_data:677915","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:677915":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1476804"},"id":"message:677915","revisionNum":1,"uid":677915,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:677696"},"conversation":{"__ref":"Conversation:conversation:618594"},"subject":"Re: Incorrect dropbox space usage on windows","moderationData":{"__ref":"ModerationData:moderation_data:677915"},"body":"We can confirm that the most recent releases of Dropbox should have resolved this issue. Users affected by this issue were unable to see all of the backups on their account. This meant that when they believe they deleted some or all of their files, there could still be backups taking up space on their account. This should no longer be affecting users who should be able to see all of their backups.
\n\n
You can find out deleted information on disabling and deleting backups below:
\n\n
If you disable the backup and choose to \"Leave content in Dropbox\", your backup content would still be there until it was permanently deleted.
When you go to the Backups page and see no content, be sure to check the deleted section, too.
You can download the files from this location if you need to store them locally on your device.
To clear out the data from the deleted backup, follow these steps:
dropbox.com/backup/all
Show deleted backups
permanently delete
Some users did not have backups, but they were members of shared folders which were taking up space on their accounts. You can remove shared folders using these instructions.
If you are still experiencing quota issues after following these steps, then confirm that we can reach out to you via email and our support agents will look into this with you.
/discussions/101000014/need-net-sample-for-download-to-file/250951