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Through the mapped drive in Finder, I have full access to Dropbox but not online
Really hoping someone at Dropbox can enlighten me. I've had a paid Dropbox plan for years with 16GB currently used. From the Finder on my computer I have full access to Dropbox and all of my files, h...
Hey sleetx, here's what I would personally do.
Since you have the billing info shown on the previously paid account, I'd use our self-serve look-up tool, in order to locate the email behind the charge, and identify if you have another account, linked to an address you don't recall.
Can you give it a go?
Megan
Dropbox Staff
Dropbox StaffHey sleetx, here's what I would personally do.
Since you have the billing info shown on the previously paid account, I'd use our self-serve look-up tool, in order to locate the email behind the charge, and identify if you have another account, linked to an address you don't recall.
Can you give it a go?
Megan, thank you so much for sharing this handy look-up tool !! Worked like a charm and I certainly was surprised to see I did indeed use a different email address 😜. Forgot that I had changed it in anticipation of making a change with my workplace. Thanks again!
