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Forum Discussion

Colin_CM's avatar
Colin_CM
Explorer | Level 4
5 months ago

Delay in Dropbox options appearing in the Finder context menu display on Mac OS

I'm on Mac OS 14.6.1 and when I try to bring up the contextual menu Dropbox options in the finder, sometimes there is a several second delay for the menu items to appear. The other contextual menu items show up when right clicking, but oftentimes, the Dropbox items do not show at first. It seems this may happen right after I choose to make a file available offline (or another Dropbox function).

 

This problem is really frustrating as it interrupts my workflow. Anyone know of a solution?

Desktop
GUI
Mac
  • Jay's avatar
    Jay
    5 months ago

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi @Colin_CM, thanks for bringing this to our attention.

     

    What version of the Dropbox desktop application are you currently running on your device?

     

    This will help me to assist further!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

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