Offered Dropbox Basic Extra Plan $1.99 month but can't find plan

[syncer]

I was recently offered a $1.99/month plan for 100GB while I was logged into Dropbox. Unfortuantely, I was on a plane so wasn't able to sign up in time. When I logged in later the offer didn't appear. I tried chatting to a sales agent online and they said I should have received an email which I don't remember seeing and may have gone to my spam folder.  They weren't able to help and said I needed to log a ticket to get a specialist to look into this.

Unfortunately, as I am on a free account I don't have the option to log a ticket so what do I do?

[JKell11]

Hi,

I have read this thread about not finding the offered Basic Extra Plan anymore and have the same problem.

https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Offered-Dropbox-Basic-Extra-Plan-1-99-month-... 

Can anyone help me to get to this offer somehow again? I don't care if it is 50, 100 or 200 GB but a plan for ~24 Euro or dollar would suit my needs, especially when I am travelling and camera upload is active. 

thanks

J.K.

[JKell11]

I don't care if it is 50, 100 or 200 GB but such a plan would suit my needs! can anyone tell me how to subscribe? I cannot find it, but I also had once a popup (unfortunately didn't screenshot it).

[maher1982 · Accepted solution]

Hi @JKell11,

Kindly check this link. If you are still eligible for this plan, you will find your offer there :

https://www.dropbox.com/buy/basic-extra 

[JKell11]

😕doesn't seem like - I get to the normal page of plans with the lowest one Dropbox Plus for EUR 9.99/month.  

I didn't buy immediately because I first contacted the support, to know if this plan is a real offer (it never appeared on any plan overview - therefore it looked like a fake offer). And I also wanted to know, what would happen to my referral bonus space. I am on 16 GB at the moment. But the support only returned a standard mail, pointing to the plans like all the years before ....  

it seems like I have to look around on other cloud providers for a suitable plan

[Walter]

Hi all - I just wanted to mention that this promotion is currently available for selected users only.

As @maher1982 mentioned, if it's available to you, you'll be able to access it from the following link:

https://www.dropbox.com/buy/basic-extra

Thanks for your understanding.