I got a message to sign up for Dropbox passwords and get free 1 gb additional storage. I chose to sign up but unfortunately no storage has been added to my Dropbox account.
Any help?
Hey MohamedAlabady, thanks for bringing this to our attention.
\n\n
Was this an email that you received, or just a prompt/pop-up notification?
\n\n
Do you have a screenshot or remember what it said exactly, so I can look into it?
\n\n
Thanks!
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I was away for a while but I checked now and I got the 1 GB as you promised.
Thanks for your help.
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Hey resoliwan, happy Monday!
\n\n
I just sent you an email, I'll see you there. Cheers!
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\n\n
I just sent you an email, and I'll see you there. Thanks!
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Thanks.
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\n\n
Would it be OK if I sent you an email to have a further look internally?
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"164","kudosSumWeight":0,"postTime":"2022-10-07T02:07:45.782-07:00","lastPublishTime":"2022-10-07T02:07:45.782-07:00","metrics":{"__typename":"MessageMetrics","views":7310},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:620185/message:627792","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYyNzgxMSw2Mjc4MTE","node":{"__ref":"ForumReplyMessage:message:627811"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:627811":{"__typename":"ModerationData","id":"moderation_data:627811","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:627811":{"__typename":"ForumReplyMessage","uid":627811,"id":"message:627811","revisionNum":1,"author":{"__ref":"User:user:364291"},"readOnly":false,"repliesCount":73,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:627792"},"conversation":{"__ref":"Conversation:conversation:620185"},"subject":"Re: Free 1 GB extra storage offer to install Dropbox Passwords","moderationData":{"__ref":"ModerationData:moderation_data:627811"},"body":"Hey pavel8, thanks for joining the discussion here.
\n\n
Could you clarify if this was an email you received or a pop-up notification within the Dropbox app?
\n\n
If you happen to have a screenshot of it, feel free to send it along.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"44","kudosSumWeight":0,"repliesCount":1,"postTime":"2023-02-28T13:24:05.330-08:00","lastPublishTime":"2023-02-28T13:24:05.330-08:00","metrics":{"__typename":"MessageMetrics","views":984},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:620185/message:664103","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1711698":{"__typename":"User","id":"user:1711698","uid":1711698,"login":"jonathanbt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-06-05T23:42:11.986-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1711698"},"ModerationData:moderation_data:689720":{"__typename":"ModerationData","id":"moderation_data:689720","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:689720":{"__typename":"ForumReplyMessage","uid":689720,"id":"message:689720","revisionNum":2,"author":{"__ref":"User:user:1711698"},"readOnly":false,"repliesCount":7,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:620185"},"conversation":{"__ref":"Conversation:conversation:620185"},"subject":"Re: Free 1 GB extra storage offer to install Dropbox Passwords","moderationData":{"__ref":"ModerationData:moderation_data:689720"},"body":"I received a pop-up notification for 1GB of extra storage for installing Dropbox passwords. I installed the app, signed in and saved some passwords. However, I never got the 1GB of storage.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"202","kudosSumWeight":0,"postTime":"2023-06-05T23:48:50.686-07:00","lastPublishTime":"2023-06-05T23:52:03.414-07:00","metrics":{"__typename":"MessageMetrics","views":614},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:620185/message:689720","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY4OTcyOSw2ODk3Mjk","node":{"__ref":"ForumReplyMessage:message:689729"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:689729":{"__typename":"ModerationData","id":"moderation_data:689729","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:689729":{"__typename":"ForumReplyMessage","uid":689729,"id":"message:689729","revisionNum":1,"author":{"__ref":"User:user:1148275"},"readOnly":false,"repliesCount":6,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:689720"},"conversation":{"__ref":"Conversation:conversation:620185"},"subject":"Re: Free 1 GB extra storage offer to install Dropbox Passwords","moderationData":{"__ref":"ModerationData:moderation_data:689729"},"body":"Hey there, jonathanbt, thanks for posting here today!
\n\n
Can I send you an email, in order for us to have a closer look into this?
\n\n
Keep me posted, and we'll take it from there!
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"6","kudosSumWeight":0,"repliesCount":5,"postTime":"2023-06-06T00:32:18.876-07:00","lastPublishTime":"2023-06-06T00:32:18.876-07:00","metrics":{"__typename":"MessageMetrics","views":589},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:620185/message:689735","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1738097":{"__typename":"User","id":"user:1738097","uid":1738097,"login":"robertojhd","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-08-22T01:58:07.939-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1738097"},"ModerationData:moderation_data:708022":{"__typename":"ModerationData","id":"moderation_data:708022","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:708022":{"__typename":"ForumReplyMessage","uid":708022,"id":"message:708022","revisionNum":1,"author":{"__ref":"User:user:1738097"},"readOnly":false,"repliesCount":3,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:620185"},"conversation":{"__ref":"Conversation:conversation:620185"},"subject":"Re: Free 1 GB extra storage offer to install Dropbox Passwords","moderationData":{"__ref":"ModerationData:moderation_data:708022"},"body":"Hello Team.
I received this offer and I have installed the App but I have not received the 1TB from the offer.
Could you please help?
Thanks.
Roberto.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"156","kudosSumWeight":0,"postTime":"2023-08-22T02:00:10.874-07:00","lastPublishTime":"2023-08-22T02:00:10.874-07:00","metrics":{"__typename":"MessageMetrics","views":669},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:620185/message:708022","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDcwODAyMyw3MDgwMjM","node":{"__ref":"ForumReplyMessage:message:708023"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:708023":{"__typename":"ModerationData","id":"moderation_data:708023","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:708023":{"__typename":"ForumReplyMessage","uid":708023,"id":"message:708023","revisionNum":1,"author":{"__ref":"User:user:1148275"},"readOnly":false,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:708022"},"conversation":{"__ref":"Conversation:conversation:620185"},"subject":"Re: Free 1 GB extra storage offer to install Dropbox Passwords","moderationData":{"__ref":"ModerationData:moderation_data:708023"},"body":"Hi robertojhd, thanks for posting here!
\n\n
Can I send you an email, in order for us to have a closer look into this, please?
\n\n
Keep me posted!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"179","kudosSumWeight":1,"postTime":"2023-08-22T02:08:01.807-07:00","lastPublishTime":"2023-08-22T02:08:01.807-07:00","metrics":{"__typename":"MessageMetrics","views":663},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:620185/message:708023","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDcwODAyNSw3MDgwMjU","node":{"__ref":"ForumReplyMessage:message:708025"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:708025":{"__typename":"ModerationData","id":"moderation_data:708025","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:708025":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1738097"},"id":"message:708025","revisionNum":1,"uid":708025,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:708023"},"conversation":{"__ref":"Conversation:conversation:620185"},"subject":"Re: Free 1 GB extra storage offer to install Dropbox Passwords","moderationData":{"__ref":"ModerationData:moderation_data:708025"},"body":"Hello.
Yes, sure. Please send me the email.
Thanks.
Roberto.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"134","kudosSumWeight":0,"postTime":"2023-10-25T13:53:47.202-07:00","lastPublishTime":"2023-10-25T13:53:47.202-07:00","metrics":{"__typename":"MessageMetrics","views":748},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:620185/message:724405","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDcyNDQxNSw3MjQ0MTU","node":{"__ref":"ForumReplyMessage:message:724415"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:724415":{"__typename":"ModerationData","id":"moderation_data:724415","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:724415":{"__typename":"ForumReplyMessage","uid":724415,"id":"message:724415","revisionNum":1,"author":{"__ref":"User:user:1759175"},"readOnly":false,"repliesCount":9,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:724405"},"conversation":{"__ref":"Conversation:conversation:620185"},"subject":"Re: Free 1 GB extra storage offer to install Dropbox Passwords","moderationData":{"__ref":"ModerationData:moderation_data:724415"},"body":"So I think what worked for me after installing and setting up DB passwords wasThanks Dropper1
Tried logging out and back in, and also on incognito but did not get any popup with claim button.
Appreciate the advice though