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Forum Discussion
syncer
2 years agoExplorer | Level 4
Offered Dropbox Basic Extra Plan $1.99 month but can't find plan
I was recently offered a $1.99/month plan for 100GB while I was logged into Dropbox. Unfortuantely, I was on a plane so wasn't able to sign up in time. When I logged in later the offer didn't appear....
- 12 months ago
Hi @JKell11,
Kindly check this link. If you are still eligible for this plan, you will find your offer there :
Walter
Dropbox Staff
Hey syncer, sorry to jump in here, but I just wanted to mention that if this is a valid promotion coming from us indeed, as a first step, could you please double check your email box and spam folders?
All of our promotional and tip emails originate from http://docsend.com, http://dropboxmail.com, http://em-s.dropbox.com, http://em.dropbox.com , or http://dropboxteam.com. You can type them on your search bar' and let us know if you can locate it.
Let us know what you find!
syncer
2 years agoExplorer | Level 4
I've checked my email and found one offering signup to the plan - the email is from May. The link takes me to https://www.dropbox.com/buy/basic-extra
However the message I get is:
You aren't eligible for this plan. Try another plan or contact support.
What do I do now?
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