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Forum Discussion
Offered Dropbox Basic Extra Plan $1.99 month but can't find plan
I was recently offered a $1.99/month plan for 100GB while I was logged into Dropbox. Unfortuantely, I was on a plane so wasn't able to sign up in time. When I logged in later the offer didn't appear....
Hi @JKell11,
Kindly check this link. If you are still eligible for this plan, you will find your offer there :
Walter
Dropbox Staff
Dropbox StaffHey syncer, sorry to jump in here, but I just wanted to mention that if this is a valid promotion coming from us indeed, as a first step, could you please double check your email box and spam folders?
All of our promotional and tip emails originate from http://docsend.com, http://dropboxmail.com, http://em-s.dropbox.com, http://em.dropbox.com , or http://dropboxteam.com. You can type them on your search bar' and let us know if you can locate it.
Let us know what you find!
I've checked my email and found one offering signup to the plan - the email is from May. The link takes me to https://www.dropbox.com/buy/basic-extra
However the message I get is:
You aren't eligible for this plan. Try another plan or contact support.
What do I do now?
