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Forum Discussion
Disappearing promo said valid until August but no longer exists less than 24 hours later.
I was looking at Dropbox plans last night and kept getting a pop up on https://www.dropbox.com/plans for 25% off Dropbox Plus. When I clicked on the pop up it took me to dropbox.com/buy/plus but the...
Megan I do not have any emails. This is connected to my Dropbox account.
I do not have any transactions as I have not signed up for anything. That is the whole purpose of this thread, trying to sign up with a promo and then being offered the regular price.
I am confused what you are trying to do right now. Why can't you just send a private message or something?
I do not have any transactions as I have not signed up for anything. That is the whole purpose of this thread, trying to sign up with a promo and then being offered the regular price.
I am confused what you are trying to do right now. Why can't you just send a private message or something?
Megan
Dropbox Staff
Dropbox StaffHey kjsin1994, I have already sent an email to your comcast.net email address that is linked to this Dropbox Community profile.
As for why this is necessary: I'd like to send the case to the appropriate team in order for them to review it, and share more info than we can.
Our Specialized agents have more tools in order to assist on their end.
- Megan I have several emails from Dropbox. What is the subject of the email?
I have NOT paid for anything with dropbox, so I cannot create a ticket at billing. Why is this difficult to understand?
Please clarify. I am confused over this whole process at this point. Can you give just give a straightforward response to my questions please? - I got the email which asked me to reply to confirm it was sent to the right person and I replied but it's been 3 days now with no response. Is anyone actually going to help or is this pointless?
