We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Deecupzxo
4 months agoExplorer | Level 3
Disappearing promo said valid until August but no longer exists less than 24 hours later.
I was looking at Dropbox plans last night and kept getting a pop up on https://www.dropbox.com/plans for 25% off Dropbox Plus. When I clicked on the pop up it took me to dropbox.com/buy/plus but the...
Deecupzxo
Explorer | Level 3
I didn't get an email. I don't have a Dropbox account - or didn't until I had to make one to post here. I was looking into buying Dropbox and the promo came up as a pop up when I went to https://www.dropbox.com/plans from a Google search. And then the pop up took me to dropbox.com/buy/plus but the price was adjusted to have 25% off.
Is there a way to buy Dropbox through this promo or not? Seems like false advertising to have the promo specify that it's valid into August and then have it set to disappear almost immediately. I wouldn't have left the page if I hadn't been mislead to believe I had over a month to make the purchase. Dropbox shouldn't be advertising like that if they don't plan on honoring the promo.
Is there a way to buy Dropbox through this promo or not? Seems like false advertising to have the promo specify that it's valid into August and then have it set to disappear almost immediately. I wouldn't have left the page if I hadn't been mislead to believe I had over a month to make the purchase. Dropbox shouldn't be advertising like that if they don't plan on honoring the promo.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!