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R S12's avatar
R S12
Helpful | Level 5
6 months ago

Can I redeem an Adobe Creative Cloud offer if I already have a Dropbox Plus subscription?

I currently subscribe to Dropbox plus, paying monthly.   I just discovered that those with an Adobe Creative Cloud Subscription get 50% off.   How do I arrange my subscription to take adv...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
@R S12 wrote:

How do I arrange my subscription to take advantage of this discount?

Have you tapped the Redeem Offer button?

R S12's avatar
R S12
Helpful | Level 5
6 months ago

Redeem takes me here:

 

This second redeem takes me to my "Manage Account" page, with a message that tells me: "You're already on Dropbox Plus".

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 months ago
    @R S12 wrote:

    This second redeem takes me to my "Manage Account" page, with a message that tells me: "You're already on Dropbox Plus".

    It's likely that the offer can't be applied to existing subscriptions. If that's the case and you're close to your renewal period for Dropbox, you could cancel the subscription, allow it to downgrade at your renewal date, and then try to redeem the offer.

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