I'm having the same issue. On my iPhone and iPad, image links with the raw=1 extension won't load anymore in the Safari or Chrome browser. On my Desktop Mac, Chrome and Firefox load the images just fine but not Safari. This issue just started today.
Chrome, Firefox, Safari, and DuckDuckGo, all do not load the images on mobile. I cleared the cache and browsing history of Chrome still the problem continues.
Hi, my hosted photos in a photography forum worked fine until yesterday. The photos don't show up anymore when I am using Safari. On a pc with IE everything works fine. Other members of the forum reported the same problem since yesterday.
Does anyone have a clue what is going on? Is it a dropbox problem or is it a Safari problem. The same problem happens also in other forums so it does not seem to be associated with the forum platform.
What error are you getting when previewing it in Safari?
Does the link work in any other browser aside from Edge?
You can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely to see if this helps.
Thank you jay for responding. There is just an empty white space where normally the photo should appear. No message. I have tried in incognito mode and no difference there. The problem appears only when using safari and only started from March 1st. Before everything was fine.
I think I am having the same issue. Trying to open a dropbox link on my laptop using google chrome is not working. I can open it on my phone and then save it to my dropbox, then go on my laptop and download the file as a workaround. Really annoying though. It was working perfectly fine a couple days ago. Oh and trying to log onto dropbox in a web browser using chrome also just comes up as a blank page.
Same here. Safari from a desktop, laptop, iPhone all running current versions, even an older Mac running Yosemite and Safari 11 will not load hosted photos from several online forums that I've tried since around March 1st. Images hosted from other sites will load ok, just the Dropbox images are failing.
Links copied and pasted directly to Safari will open just fine:
I am also facing the same issue. I have Images and Videos added to the website with src having raw=1 query parameter. Images and videos were working fine in the Safari browser. But, only recently, both stopped working. I believe Safari can't identify the content type of these files, resulting in this issue. Please provide a solution to this issue. Thanks.
Hi, I have the same problem. Since three days my embedded dropbox photos dont show up in ANY browser on IOS 14.4 Extremely annoying I have to say. If I use embedded photos from my Flickr account there is never a problem. On my Mac OSX10.14 no problems in Firefox or Chrome, Safari stopped showing photos already a while ago. Please fix this, what did you change?
I'm having the exact same issues with my website. Images hosted on Dropbox are broken when viewed in Safari on the Mac and iOS browsers on iPhone and iPad. The same pages and images load absolutely fine with Firefox and Chrome. This problem is very very frustrating as I have a very large amount of images hosted on Dropbox. I have had to create a pop note for my sites visitors to apologise for the Safari problem. Page after page after page full of broken images isn't very good for the visitor experience! I have never had a problem like this before, not in 5 years of using DB for this type of hosting. What has changed since the start of the week that has hit Safari users this way? This needs to be fixed asap.
The problem persists. Not only on Safari for Mac, but even on Safari for iPhone and Duck&Go for iPhone. In other words either is a problem with Apple devices (even if I didn’t make any OS upgrades) or is a problem of communication between Dropbox and html.
I’ve tried private browsing and removing the cache, but nothing changed (see attached screenshots). It only works with Google Chrome.
Today I noticed the problem is bypassed if I do what follows:
The problem is: the operation is a lot more complex and mostly I have about 400 articles already published on my web magazine with images embedded in a previous way. How am I supposed to do with all of them? It’s really a big, big damage for my work!
1. Copy the image (file) link from Dropbox 2. Paste it changing the part "www.dropbox.com" in "dl.dropboxusercontent.com" as well as the latest letters "dl=0" into "raw=1". Done
You have done everything as should be and everything seems just fine. 😉 Is there some issue with the embedding? 🧐 About link change disturbing you, yes, that's normal. Dropbox perform multiple redirects to let viewer access to the actual file. When link is embedded theses redirects remain hidden, like the variant ending in "?dl=0" (the redirections are performed internally). The same should be when you embed the raw link somewhere. Isn't so? Of course, when you put the raw link on browser address line, all redirections get visible; you can see only the final result actually. That's it. You don't need to do anything more, but embed the link ending in "?raw=1".
will be something else..Dropbox did some changes without telling us and it seems that they dont care. Perhaps we should use google drive or One drive instead. Im struggling just with the formula for ?raw=1.
I'm getting an issue with rendering the video link with ?raw=1 on video tag html5. It works perfectly on chrome but It's doesn't work on safari. any thoughts?
Our clients host images on Dropbox and then utilize sharing links to put those images in our software. Currently Apple users are not seeing these images when we have had no issues previously.
unfortunately, today appears the same problem with displaying on my website all pictures linked in Dropbox on mac devices (Safari browser on desktop version and iPhone - mobile version). Please help!
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My images don't load on mobile","moderationData":{"__ref":"ModerationData:moderation_data:500877"},"body":"
I'm having the same issue. On my iPhone and iPad, image links with the raw=1 extension won't load anymore in the Safari or Chrome browser. On my Desktop Mac, Chrome and Firefox load the images just fine but not Safari. This issue just started today.
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Chrome, Firefox, Safari, and DuckDuckGo, all do not load the images on mobile. I cleared the cache and browsing history of Chrome still the problem continues.
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Hi, my hosted photos in a photography forum worked fine until yesterday. The photos don't show up anymore when I am using Safari. On a pc with IE everything works fine. Other members of the forum reported the same problem since yesterday.
\n
\n
Does anyone have a clue what is going on? Is it a dropbox problem or is it a Safari problem. The same problem happens also in other forums so it does not seem to be associated with the forum platform.
\n
\n
Thanks for your help.
\n
\n
Best regards,
\n
Erik
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Best regards Erik","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":6,"postTime":"2021-03-02T21:42:27.026-08:00","lastPublishTime":"2021-03-02T21:42:27.026-08:00","metrics":{"__typename":"MessageMetrics","views":2094},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:500870/message:501249","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1418594":{"__typename":"User","id":"user:1418594","uid":1418594,"login":"billb1986","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-03-03T10:42:07.444-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1418594"},"ModerationData:moderation_data:501532":{"__typename":"ModerationData","id":"moderation_data:501532","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:501532":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1418594"},"id":"message:501532","revisionNum":2,"uid":501532,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:501192"},"conversation":{"__ref":"Conversation:conversation:500870"},"subject":"Re: My images don't load on mobile","moderationData":{"__ref":"ModerationData:moderation_data:501532"},"body":"
I think I am having the same issue. Trying to open a dropbox link on my laptop using google chrome is not working. I can open it on my phone and then save it to my dropbox, then go on my laptop and download the file as a workaround. Really annoying though. It was working perfectly fine a couple days ago. Oh and trying to log onto dropbox in a web browser using chrome also just comes up as a blank page.
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Same here. Safari from a desktop, laptop, iPhone all running current versions, even an older Mac running Yosemite and Safari 11 will not load hosted photos from several online forums that I've tried since around March 1st. Images hosted from other sites will load ok, just the Dropbox images are failing.
Links copied and pasted directly to Safari will open just fine:
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I have the same issue, To test I made a simple index.html with one line of code.
On Pc and Android no issues but iOS won't show a image.
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I have a similar problem when trying to download files with links (https: //dl.dropbox.com/s / ...)
My app can't download these files on iOS but on Android it works.
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I am also facing the same issue. I have Images and Videos added to the website with src having raw=1 query parameter. Images and videos were working fine in the Safari browser. But, only recently, both stopped working. I believe Safari can't identify the content type of these files, resulting in this issue. Please provide a solution to this issue. Thanks.
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I'm having the exact same issues with my website. Images hosted on Dropbox are broken when viewed in Safari on the Mac and iOS browsers on iPhone and iPad. The same pages and images load absolutely fine with Firefox and Chrome. This problem is very very frustrating as I have a very large amount of images hosted on Dropbox. I have had to create a pop note for my sites visitors to apologise for the Safari problem. Page after page after page full of broken images isn't very good for the visitor experience! I have never had a problem like this before, not in 5 years of using DB for this type of hosting. What has changed since the start of the week that has hit Safari users this way? This needs to be fixed asap.
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I have the same problem today!
The problem persists. Not only on Safari for Mac, but even on Safari for iPhone and Duck&Go for iPhone. In other words either is a problem with Apple devices (even if I didn’t make any OS upgrades) or is a problem of communication between Dropbox and html.
I’ve tried private browsing and removing the cache, but nothing changed (see attached screenshots). It only works with Google Chrome.
Today I noticed the problem is bypassed if I do what follows:
The problem is: the operation is a lot more complex and mostly I have about 400 articles already published on my web magazine with images embedded in a previous way. How am I supposed to do with all of them? It’s really a big, big damage for my work!
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PROBLEM SOLVED in importing images on web pages!
1. Copy the image (file) link from Dropbox 2. Paste it changing the part \"www.dropbox.com\" in \"dl.dropboxusercontent.com\" as well as the latest letters \"dl=0\" into \"raw=1\". Done
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Pleas fix this, or I will have to find another cloud storage provider...","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":10,"postTime":"2021-03-06T03:59:43.680-08:00","lastPublishTime":"2021-03-06T03:59:43.680-08:00","metrics":{"__typename":"MessageMetrics","views":1947},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:500870/message:502356","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1420049":{"__typename":"User","id":"user:1420049","uid":1420049,"login":"hardreturn","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-03-07T15:34:41.928-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1420049"},"ModerationData:moderation_data:502607":{"__typename":"ModerationData","id":"moderation_data:502607","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":12,"name":"Legendary | Level 20","color":"F9A34B","icon":null,"rankStyle":"TEXT"},"User:user:422790":{"__typename":"User","id":"user:422790","uid":422790,"login":"Здравко","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-06-22T04:51:57.857-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS00MjI3OTAtNjIzaTA5MTYzODM3NDQ3OTg4ODY"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:mxpez29397/user:422790"},"ForumReplyMessage:message:502607":{"__typename":"ForumReplyMessage","uid":502607,"id":"message:502607","revisionNum":1,"author":{"__ref":"User:user:1420049"},"readOnly":false,"repliesCount":32,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:500870"},"conversation":{"__ref":"Conversation:conversation:500870"},"subject":"Re: My images don't load on mobile","moderationData":{"__ref":"ModerationData:moderation_data:502607"},"body":"
Grabbing the dropbox link for a public file gives this
Wondering what to do in order to link to files properly?
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You have done everything as should be and everything seems just fine. 😉 Is there some issue with the embedding? 🧐 About link change disturbing you, yes, that's normal. Dropbox perform multiple redirects to let viewer access to the actual file. When link is embedded theses redirects remain hidden, like the variant ending in \"?dl=0\" (the redirections are performed internally). The same should be when you embed the raw link somewhere. Isn't so? Of course, when you put the raw link on browser address line, all redirections get visible; you can see only the final result actually. That's it. You don't need to do anything more, but embed the link ending in \"?raw=1\".
Hope this clarify matter.
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Appears the issue is on dropbox's side and specific to certain browsers.
Dropbox can't expect us to change hundreds or thousands of links with this new syntax
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will be something else..Dropbox did some changes without telling us and it seems that they dont care. Perhaps we should use google drive or One drive instead. Im struggling just with the formula for ?raw=1.
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oh ya, less than 24hrs. what the hell.
any idea why that link no longer works @Здравкo ?
nothing changed at all on my end
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Hello guys,
hope you're well!
I'm getting an issue with rendering the video link with ?raw=1 on video tag html5. It works perfectly on chrome but It's doesn't work on safari. any thoughts?
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Hello. I have shared files of pics on a web forum. Displayed on a computer (not mac) works fine. But not with ipad or iphone.
The url's have worked well when created and setted within \"img\" tags in the forum issue.
Is there any thing wrong with the url's or is there a setting about time limits ... ?
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Our clients host images on Dropbox and then utilize sharing links to put those images in our software. Currently Apple users are not seeing these images when we have had no issues previously.
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Dear Dropbox Team,
unfortunately, today appears the same problem with displaying on my website all pictures linked in Dropbox on mac devices (Safari browser on desktop version and iPhone - mobile version). Please help!
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Hi all,
\n
\n
As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉
\n
Let us know if you have any questions.
\n
\n
Emma
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Dropbox Staff
Hey there CoveUS & jcp543; thanks for joining our Community and sorry to hear you're having issues with this.
