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CoveUS's avatar
CoveUS
Explorer | Level 4
4 years ago

My images don't load on mobile

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
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  • Emma's avatar
    Emma
    4 years ago

    Hi all, 

     

    As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉

    Let us know if you have any questions.

     

    Emma

Freqs's avatar
Freqs
Helpful | Level 5

Same here. Safari from a desktop, laptop, iPhone all running current versions, even an older Mac running Yosemite and Safari 11 will not load hosted photos from several online forums that I've tried since around March 1st. Images hosted from other sites will load ok, just the Dropbox images are failing. 

 

Links copied and pasted directly to Safari will open just fine:

https://www.dropbox.com/s/example/example.jpg?raw=1

 

Firefox and Chrome are working fine. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
I've sent emails to both of you Black Fly, Freqs. Please could you reply to them when you get a chance!
  • rowBear's avatar
    rowBear
    Explorer | Level 3
    4 years ago

    I too cannot see png images linked to dropBox locations on Safari or iOS.  Is there a solution?  I am eager to learn of it.

    • rowBear's avatar
      rowBear
      Explorer | Level 3
      4 years ago

      I would also note that FireFox on iOS will not show the images.

      • Black Fly's avatar
        Black Fly
        Explorer | Level 3
        4 years ago
        So far no response with regard to a solution...

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