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CoveUS's avatar
CoveUS
Explorer | Level 4
4 years ago

My images don't load on mobile

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
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  • Emma's avatar
    Emma
    4 years ago

    Hi all, 

     

    As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉

    Let us know if you have any questions.

     

    Emma

Aj2021's avatar
Aj2021
Explorer | Level 4

I am also facing the same issue. I have Images and Videos added to the website with src having raw=1 query parameter. Images and videos were working fine in the Safari browser. But, only recently, both stopped working. I believe Safari can't identify the content type of these files, resulting in this issue. Please provide a solution to this issue. Thanks.

FgBz6's avatar
FgBz6
Explorer | Level 3
4 years ago
Hi, I have the same problem. Since three days my embedded dropbox photos dont show up in ANY browser on IOS 14.4 Extremely annoying I have to say. If I use embedded photos from my Flickr account there is never a problem. On my Mac OSX10.14 no problems in Firefox or Chrome, Safari stopped showing photos already a while ago. Please fix this, what did you change?
  • niallj2000's avatar
    niallj2000
    Explorer | Level 4
    4 years ago

    I'm having the exact same issues with my website. Images hosted on Dropbox are broken when viewed in Safari on the Mac and iOS browsers on iPhone and iPad. The same pages and images load absolutely fine with Firefox and Chrome. This problem is very very frustrating as I have a very large amount of images hosted on Dropbox. I have had to create a pop note for my sites visitors to apologise for the Safari problem. Page after page after page full of broken images isn't very good for the visitor experience! I have never had a problem like this before, not in 5 years of using DB for this type of hosting. What has changed since the start of the week that has hit Safari users this way? This needs to be fixed asap. 

    • elthsu's avatar
      elthsu
      New member | Level 2
      4 years ago

      Definitely a new issue. I was using Dropbox to host audio files and now they don't work..... very frustrating!

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