cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox will not sync on Mac OS Monterey

Dropbox will not sync on Mac OS Monterey

claireb1
Explorer | Level 4
Go to solution

Screenshot 2022-01-05 at 15.23.08.png

 

I have reinstalled dropbox and checked settings and permission, yet it will not sync. I cannot find any way to get phone support. Can anyone please assist?

14 Replies 14

claireb1
Explorer | Level 4
Go to solution

Thanks, everyone. I'm not sure why the reinstall didn't work previously.

Walter
Dropbox Staff
Go to solution
No worries, Claire. 

We're just glad to see you're back up and running.

See you around the Community and have a lovely week ahead!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Will H.10
New member | Level 2
Go to solution

If having problems like Claire all you have to do is go to privacy settings under security then (accessibility,full disc access and files and folders selected for it to work under Mac Monterey without reinstalling.

Helgez
New member | Level 2
Go to solution

I am facing the same problems as Claire, even after the advanced reinstall. Where do I find these privacy settings? i find the security under personal account, but there are no privacy settings there...

Megan
Dropbox Staff
Go to solution
Hey @Helgez, welcome to our Community! 

Here you are.

Can you follow these steps and let me know how they turned out for you?

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    Helgez New member | Level 2
  • User avatar
    Will H.10 New member | Level 2
  • User avatar
    Walter Dropbox Staff
  • User avatar
    claireb1 Explorer | Level 4
What do Dropbox user levels mean?