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claireb1's avatar
claireb1
Explorer | Level 4
3 years ago

Dropbox will not sync on Mac OS Monterey

  I have reinstalled dropbox and checked settings and permission, yet it will not sync. I cannot find any way to get phone support. Can anyone please assist?
Desktop
Mac
Sync
  • Walter's avatar
    Walter
    3 years ago
    Since you're still getting an error, could you try a clean, advanced reinstall and let us know how it goes claireb1?

    Just make sure to remove any devices that might be putting you over your account's limit from your Security page, if you're on the Basic plan that is. 
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hey claireb1, I'd be happy to see how I can help!

Can you try the steps shown here? 

Give me a heads up on the results, thanks!
claireb1's avatar
claireb1
Explorer | Level 4
3 years ago

Hi Megan

 

Thanks for reaching out, but I've already tried this and it doesn't work.

regards

Claire

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