Hallo zusammen, seit gestern ist das Kontextmenü "Teilen" unter Windows 11 verschwunden. Neustart und Neuinstallation haben bisher nicht geholfen. Kann jemand helfen? Vielen Dank im Voraus!
Das Problem kann mit anderen Anwendungen auf Ihrem Computer zusammenhängen, die ebenfalls die Symbolüberlagerungs- und Kontextmenüfunktionen Ihres Betriebssystems nutzen.
Wenn Sie Windows nutzen, sollten Sie beachten, dass der Windows-Explorer nur bis zu 15 überlagerte Symbole laden kann. Vier davon sind für das Betriebssystem reserviert.
Sind mehr als 15 Symbole vorhanden, werden die Dropbox-Symbole oder -Kontextmenüs eventuell nicht angezeigt. Um dies zu beheben und die Dropbox-Synchronisierungssymbole auf die ersten 15 Positionen zu verschieben:
1. Folgen Sie den Schritten im folgenden Artikel, um den Registrierungs-Editor in Windows 10 zu öffnen (auch unter Windows 11 anwendbar):
2. Das Fenster „Registrierungs-Editor“ wird geöffnet.
3. Öffnen Sie den folgenden Ordner: „HKEY_LOCAL_MACHINE“ > „SOFTWARE“ > „Microsoft“ > „Windows“ > „CurrentVersion“ > „Explorer“ > „ShellIconOverlayIdentifiers“.
4. Benennen Sie die Dateien um (klicken Sie mit der rechten Maustaste und wählen Sie „Umbenennen“), damit die Dropbox-Dateien unter den ersten 15 Dateien in der Liste erscheinen. Sie können beispielsweise Leerzeichen vor diese Dateinamen setzen, so dass sie in der Liste weiter nach oben rücken.
5. Schließen Sie den Registrierungs-Editor und starten Sie sowohl Ihren Computer als auch die Dropbox-Desktop-App neu.
Wenn das Problem damit behoben ist, wurde es möglicherweise durch Drittanbieter-Anwendungen auf dem Computer verursacht.
Hoffentlich helfen Ihnen diese Informationen weiter.
Hallo Sarah, vielen Dank für den Lösungsvorschlag. ich habe die Schritte ausgeführt und finde die Einträge im Registrierungseditor jetzt an den ersten 10 Stellen. Trotzdem sind diese Einträge im Kontextmenü nicht auffindbar. Was kann ich noch tun?
Wahrscheinlich hängt das Problem mit einer unangemessenen Berechtigungsstufe zusammen, die bei der Installation von Dropbox zugewiesen wurde.
1) Überprüfen Sie, ob die Standardeinstellungen für die Windows-Benutzerkontensteuerung verändert wurden. Sie können sie in der Systemsteuerung im Bereich „Sicherheit“ auf die Standardeinstellungen zurücksetzen. Näheres zu den Stufen der Benutzerkontensteuerung finden Sie unter diesem Link (wobei die Anleitung auf der Website auch für Windows 10/11 gilt):
2) Deinstallieren Sie die Anwendung wie in den Schritten des folgenden Artikels beschrieben. Sie müssen dabei weder den Dropbox-Ordner selbst noch irgendwelche Dateien aus dem Dropbox-Ordner entfernen:.
4) Doppelklicken Sie nach dem Herunterladen der Installationsdatei darauf, um das Installationsprogramm auszuführen. Starten Sie die Installation auf keinen Fall, indem Sie mit der rechten Maustaste auf die Datei klicken und „Als Administrator ausführen“ auswählen, da Dropbox dadurch mit der falschen Berechtigung installiert wird.
5) Während der Installation werden Sie unter Umständen aufgefordert, den Administratornamen und das Kennwort für Ihren Computer einzugeben. Dies sind nicht die Anmeldedaten für Ihr Dropbox-Administratorkonto, sondern die für Ihren Rechner!
6) Geben Sie auf Aufforderung die E-Mail-Adresse des Dropbox-Kontos ein, das Sie auf diesem Computer verwenden, und richten Sie in den erweiterten Einstellungen gegebenenfalls die selektive Synchronisierung ein.
Hoffentlich helfen Ihnen diese Informationen weiter.
Vielen Dank Adrian. ich habe alle Schritte so ausgeführt - und jetzt kann ich meinen alten Speicherort nicht mehr benutzen, weil mir die App sagt, dass Datei XYZ da bereits gespeichert sei. Einen anderen Platz habe ich jedoch nicht auf meinem PC. Wie geht es jetzt weiter?
Um die Fehlerbehebung fortzusetzen, würde ich empfehlen, diese Diskussion aufgrund kontosensibler Informationen, die für eine weitere Untersuchung erforderlich sind, auf E-Mail zu verschieben.
Aus diesem Grund habe ich Ihnen eine E-Mail an die mit Ihrem Forumsprofil verknüpfte E-Mail-Adresse gesendet. Könnten Sie bitte in Ihrem Posteingang nach meiner letzten Nachricht suchen? Sie können direkt auf meine Email antworten.
Viele Grüße, Sarah
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Hallo zusammen, seit gestern ist das Kontextmenü \"Teilen\" unter Windows 11 verschwunden. Neustart und Neuinstallation haben bisher nicht geholfen. Kann jemand helfen? Vielen Dank im Voraus!
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Hallo zusammen, seit gestern ist das Kontextmenü \"Teilen\" unter Windows 11 verschwunden. Neustart und Neuinstallation haben bisher nicht geholfen. Kann jemand helfen? Vielen Dank im Voraus!
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Windows 11 Kontextmenü \"Teilen\" ist verschwunden","moderationData":{"__ref":"ModerationData:moderation_data:776931"},"body":"
Das Problem kann mit anderen Anwendungen auf Ihrem Computer zusammenhängen, die ebenfalls die Symbolüberlagerungs- und Kontextmenüfunktionen Ihres Betriebssystems nutzen.
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Wenn Sie Windows nutzen, sollten Sie beachten, dass der Windows-Explorer nur bis zu 15 überlagerte Symbole laden kann. Vier davon sind für das Betriebssystem reserviert.
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Sind mehr als 15 Symbole vorhanden, werden die Dropbox-Symbole oder -Kontextmenüs eventuell nicht angezeigt. Um dies zu beheben und die Dropbox-Synchronisierungssymbole auf die ersten 15 Positionen zu verschieben:
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1. Folgen Sie den Schritten im folgenden Artikel, um den Registrierungs-Editor in Windows 10 zu öffnen (auch unter Windows 11 anwendbar):
2. Das Fenster „Registrierungs-Editor“ wird geöffnet.
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3. Öffnen Sie den folgenden Ordner: „HKEY_LOCAL_MACHINE“ > „SOFTWARE“ > „Microsoft“ > „Windows“ > „CurrentVersion“ > „Explorer“ > „ShellIconOverlayIdentifiers“.
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4. Benennen Sie die Dateien um (klicken Sie mit der rechten Maustaste und wählen Sie „Umbenennen“), damit die Dropbox-Dateien unter den ersten 15 Dateien in der Liste erscheinen. Sie können beispielsweise Leerzeichen vor diese Dateinamen setzen, so dass sie in der Liste weiter nach oben rücken.
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5. Schließen Sie den Registrierungs-Editor und starten Sie sowohl Ihren Computer als auch die Dropbox-Desktop-App neu.
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Wenn das Problem damit behoben ist, wurde es möglicherweise durch Drittanbieter-Anwendungen auf dem Computer verursacht.
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Hoffentlich helfen Ihnen diese Informationen weiter.
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Viele Grüße, Sarah
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Hallo Sarah, vielen Dank für den Lösungsvorschlag. ich habe die Schritte ausgeführt und finde die Einträge im Registrierungseditor jetzt an den ersten 10 Stellen. Trotzdem sind diese Einträge im Kontextmenü nicht auffindbar. Was kann ich noch tun?
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Wahrscheinlich hängt das Problem mit einer unangemessenen Berechtigungsstufe zusammen, die bei der Installation von Dropbox zugewiesen wurde.
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1) Überprüfen Sie, ob die Standardeinstellungen für die Windows-Benutzerkontensteuerung verändert wurden. Sie können sie in der Systemsteuerung im Bereich „Sicherheit“ auf die Standardeinstellungen zurücksetzen. Näheres zu den Stufen der Benutzerkontensteuerung finden Sie unter diesem Link (wobei die Anleitung auf der Website auch für Windows 10/11 gilt):
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2) Deinstallieren Sie die Anwendung wie in den Schritten des folgenden Artikels beschrieben. Sie müssen dabei weder den Dropbox-Ordner selbst noch irgendwelche Dateien aus dem Dropbox-Ordner entfernen:.
4) Doppelklicken Sie nach dem Herunterladen der Installationsdatei darauf, um das Installationsprogramm auszuführen. Starten Sie die Installation auf keinen Fall, indem Sie mit der rechten Maustaste auf die Datei klicken und „Als Administrator ausführen“ auswählen, da Dropbox dadurch mit der falschen Berechtigung installiert wird.
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5) Während der Installation werden Sie unter Umständen aufgefordert, den Administratornamen und das Kennwort für Ihren Computer einzugeben. Dies sind nicht die Anmeldedaten für Ihr Dropbox-Administratorkonto, sondern die für Ihren Rechner!
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6) Geben Sie auf Aufforderung die E-Mail-Adresse des Dropbox-Kontos ein, das Sie auf diesem Computer verwenden, und richten Sie in den erweiterten Einstellungen gegebenenfalls die selektive Synchronisierung ein.
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Hoffentlich helfen Ihnen diese Informationen weiter.
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Viele Grüße, Adrian
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Vielen Dank Adrian. ich habe alle Schritte so ausgeführt - und jetzt kann ich meinen alten Speicherort nicht mehr benutzen, weil mir die App sagt, dass Datei XYZ da bereits gespeichert sei. Einen anderen Platz habe ich jedoch nicht auf meinem PC. Wie geht es jetzt weiter?
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Um die Fehlerbehebung fortzusetzen, würde ich empfehlen, diese Diskussion aufgrund kontosensibler Informationen, die für eine weitere Untersuchung erforderlich sind, auf E-Mail zu verschieben.
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Aus diesem Grund habe ich Ihnen eine E-Mail an die mit Ihrem Forumsprofil verknüpfte E-Mail-Adresse gesendet. Könnten Sie bitte in Ihrem Posteingang nach meiner letzten Nachricht suchen? Sie können direkt auf meine Email antworten.
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Viele Grüße, Sarah
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Dropbox Staff
