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kieff

New member | Level 2

4 years ago

Solved

Business Abo kündigen

Hallo,

ich habe soeben ein Business Abo abgeschlossen, wollte aber eigentlich nur ein Einzel-Abo.

Ich habe das Abo umgehend wieder gekündigt, ohne das Konto zu nutzen, mir werden nun 428,40 € in Rechnung gestellt.

Besteht eine Chance das ich diese nicht zahlen muss da ich das Abo direkt wieder gekündigt habe?

Abonnements und Kontentypen

Gkln
2 months ago
Mit Hilfe mehrere Versuche glaube ich, die Lösung des Rätsels gefunden zu haben: es liegt vermutlich daran, dass bei "Freigegeben", sobald die 1 GB Größe erreicht ist, großzügig auf die nächste ganze Gigabyte-Größe aufgerundet wird. Unterhalb von 1 GB stimmen die Werte in "Freigegeben" und in "Ordnerinfo" überein.
Bei den "Ordnerinfo" gibt es noch einige Absonderlichkeiten: hatte ein Ordner mit 205 anfänglich 1,21 GB, so zeigte er nach dem Löschen von 93 Dateien ein größeres Volumen, nämlich 1,25 GB an (bei "Freigegeben" sank die Anzeige von 2 GB auf 1 GB). Nach dem Löschen weiterer 46 Dateien stieg der Wert auf 1,32 GB. Nach dem Löschen weiterer 48 Dateien sank er auf 1,27 GB, nach Löschen von 9 mp4 auf 1,1 GB. Bei den "Freigegeben" wurde noch immer 1 GB angezeigt. Nach dem Löschen von 8 MOV fiel jetzt sowohl in "Freigegeben" als auch in Ordnerinfo der Wert auf 277 MB, was genau der letzten Datei im Ordner entsprach. Dieser zwischenzeitliche Anstieg des angezeigten Volumens, obwohl Dateien gelöscht wurde, ist aber für die Praxis nicht so dramatisch.
Gruß, gkln

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Werner
Dropbox Staff
4 years ago
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Hallo kieff,

danke für Ihren Beitrag und willkommen im Dropbox-Nutzerforum!

Wenn ich richtig informiert bin, so hatten Sie diesbezüglich bereits mit unserem direkten Kundendienst Kontakt.

Beste Grüße
- kieff
  New member | Level 2
  4 years ago
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  Hallo, ja das Thema hat sich erledigt, vielen Dank 👍
  - Werner
    Dropbox Staff
    4 years ago
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    Hallo kieff,
    
    danke für Ihre Antwort!
    
    Schön, dass inzwischen eine Lösung gefunden wurde!
    
    Beste Grüße
    
    [Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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Hallo,

ich habe soeben ein Business Abo abgeschlossen, wollte aber eigentlich nur ein Einzel-Abo.

Ich habe das Abo umgehend wieder gekündigt, ohne das Konto zu nutzen, mir werden nun 428,40 € in Rechnung gestellt.

Besteht eine Chance das ich diese nicht zahlen muss da ich das Abo direkt wieder gekündigt habe?

","body@stringLength":"381","rawBody":"

Hallo,

ich habe soeben ein Business Abo abgeschlossen, wollte aber eigentlich nur ein Einzel-Abo.

Ich habe das Abo umgehend wieder gekündigt, ohne das Konto zu nutzen, mir werden nun 428,40 € in Rechnung gestellt.

Besteht eine Chance das ich diese nicht zahlen muss da ich das Abo direkt wieder gekündigt habe?

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Hallo kieff,

danke für Ihren Beitrag und willkommen im Dropbox-Nutzerforum!

Wenn ich richtig informiert bin, so hatten Sie diesbezüglich bereits mit unserem direkten Kundendienst Kontakt.

Beste Grüße

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Hallo ,

danke für Ihren Beitrag und willkommen im Dropbox-Nutzerforum!

Wenn ich richtig informiert bin, so hatten Sie diesbezüglich bereits mit unserem direkten Kundendienst Kontakt.

Beste Grüße

Hallo kieff,

danke für Ihre Antwort!

Schön, dass inzwischen eine Lösung gefunden wurde!

Beste Grüße

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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Hallo ,

danke für Ihre Antwort!

Schön, dass inzwischen eine Lösung gefunden wurde!

Beste Grüße

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