Hallo in die Runde, in einem geteilten Ordner ist ein Unterordner weg, stattdessen haben wir eine leere Datei (0 Bytes) ohne Endung, die den gleichen Namen trägt. In den gelöschten Dateien ist hiervon nichts zu sehen. Im Versionsverlauf steht, dass jemand ihn "verschoben" hat. Wenn ich darauf klicke, sind sowohl das was gelöscht wurde (also eigentlich der Ordner), wie die neue Datei: leer und ohne Endung. Hat jemand eine Idee, den Ordner (und v.a. dessen Inhalt) wieder herzustellen?
Sie haben mehrere Tools, mit denen Sie Ihre gelöschten Dateien wiederherstellen können.
- Zum einen gibt es den Reiter „Gelöschte Dateien“, den Sie auf der linken Seite des Bildschirms finden, wenn Sie ihn aus dem Internet aufrufen, oder direkt unter folgendem Link: www.dropbox.com/deleted_files
- Sie haben auch die Seite „Ereignisse“, auf der die Bewegungen in Ihrem Konto aufgezeichnet werden. In beiden Fällen haben Sie die Möglichkeit, Ihre Dateien wiederherzustellen. www.dropbox.com/events
- Wenn sich die Löschung auf einen freigegebenen Ordner bezieht und Sie Ihren Zugriff darauf nicht gelöscht haben, können Sie ihn hier wiederherstellen. https://www.dropbox.com/share/folders
Die Option „Hinzufügen“ wird angezeigt. Denken Sie daran, dass Sie, wenn der Eigentümer Ihren Zugriff gelöscht hat, nicht mehr auf diesen Ordner zugreifen können und ihn daher bitten müssen, Sie erneut einzuladen. Abschließend können Sie auch über das Symbol „Gelöschte Dateien anzeigen“ nach den Informationen suchen. Dieses hat ein augenförmiges Symbol und befindet sich in jedem Ordner. Wenn Sie darauf klicken, sehen Sie den gelöschten Inhalt jedes Ordners. Sie können es von dort wiederherstellen.
Hoffentlich helfen Ihnen diese Informationen weiter.
Hallo AdrianDBX , Danke für Ihre Antwort! Unter den gelöschten Dateien wird der Ordner nicht aufgeführt.
Bei den Events steht, dass die Datei (nicht Ordner!) verschoben wurde:
Wenn ich auf den Namen 2024 klicke, kommt diese Ansicht:
Weder die obere, noch die untere "Datei" lassen sich öffnen.
Bei den freigegebenen Ordnern steht, dass die Datei im Februar zuletzt geändert wurde:
Wenn ich hier aber auf die Dateiaktivität gehe, steht da, dass sie im März erstellt wurde:
Das alles passt nicht wirklich zusammen. Es geht nicht um eine Datei, sondern einen Ordner mit weiteren Unterordnern, welche verschiedene Dateien enthalten. Diese möchte ich wiederherstellen.
Falls Sie die fehlenden Dateien in Ihrem Konto nicht wiederherstellen können, können Sie sich auch über diese Seite an unseren Support wenden, damit wir Ihnen weiterhelfen können: https://www.dropbox.com/get_help/file-recovery
Hoffentlich helfen Ihnen diese Informationen weiter.
Viele Grüße, Sarah
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Hallo in die Runde, in einem geteilten Ordner ist ein Unterordner weg, stattdessen haben wir eine leere Datei (0 Bytes) ohne Endung, die den gleichen Namen trägt. In den gelöschten Dateien ist hiervon nichts zu sehen. Im Versionsverlauf steht, dass jemand ihn \"verschoben\" hat. Wenn ich darauf klicke, sind sowohl das was gelöscht wurde (also eigentlich der Ordner), wie die neue Datei: leer und ohne Endung. Hat jemand eine Idee, den Ordner (und v.a. dessen Inhalt) wieder herzustellen?
Vielen Dank! tger
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Hallo in die Runde, in einem geteilten Ordner ist ein Unterordner weg, stattdessen haben wir eine leere Datei (0 Bytes) ohne Endung, die den gleichen Namen trägt. In den gelöschten Dateien ist hiervon nichts zu sehen. Im Versionsverlauf steht, dass jemand ihn \"verschoben\" hat. Wenn ich darauf klicke, sind sowohl das was gelöscht wurde (also eigentlich der Ordner), wie die neue Datei: leer und ohne Endung. Hat jemand eine Idee, den Ordner (und v.a. dessen Inhalt) wieder herzustellen?
Vielen Dank! tger
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Unterordner weg - leere Datei ohne Endung da","moderationData":{"__ref":"ModerationData:moderation_data:830553"},"body":"
Sie haben mehrere Tools, mit denen Sie Ihre gelöschten Dateien wiederherstellen können.
\n
- Zum einen gibt es den Reiter „Gelöschte Dateien“, den Sie auf der linken Seite des Bildschirms finden, wenn Sie ihn aus dem Internet aufrufen, oder direkt unter folgendem Link: www.dropbox.com/deleted_files
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- Sie haben auch die Seite „Ereignisse“, auf der die Bewegungen in Ihrem Konto aufgezeichnet werden. In beiden Fällen haben Sie die Möglichkeit, Ihre Dateien wiederherzustellen. www.dropbox.com/events
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- Wenn sich die Löschung auf einen freigegebenen Ordner bezieht und Sie Ihren Zugriff darauf nicht gelöscht haben, können Sie ihn hier wiederherstellen. https://www.dropbox.com/share/folders
Die Option „Hinzufügen“ wird angezeigt. Denken Sie daran, dass Sie, wenn der Eigentümer Ihren Zugriff gelöscht hat, nicht mehr auf diesen Ordner zugreifen können und ihn daher bitten müssen, Sie erneut einzuladen. Abschließend können Sie auch über das Symbol „Gelöschte Dateien anzeigen“ nach den Informationen suchen. Dieses hat ein augenförmiges Symbol und befindet sich in jedem Ordner. Wenn Sie darauf klicken, sehen Sie den gelöschten Inhalt jedes Ordners. Sie können es von dort wiederherstellen.
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Hoffentlich helfen Ihnen diese Informationen weiter.
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Viele Grüße, Adrian
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Hallo AdrianDBX , Danke für Ihre Antwort! Unter den gelöschten Dateien wird der Ordner nicht aufgeführt.
Bei den Events steht, dass die Datei (nicht Ordner!) verschoben wurde:
Wenn ich auf den Namen 2024 klicke, kommt diese Ansicht:
Weder die obere, noch die untere \"Datei\" lassen sich öffnen.
Bei den freigegebenen Ordnern steht, dass die Datei im Februar zuletzt geändert wurde:
Wenn ich hier aber auf die Dateiaktivität gehe, steht da, dass sie im März erstellt wurde:
Das alles passt nicht wirklich zusammen. Es geht nicht um eine Datei, sondern einen Ordner mit weiteren Unterordnern, welche verschiedene Dateien enthalten. Diese möchte ich wiederherstellen.
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Falls Sie die fehlenden Dateien in Ihrem Konto nicht wiederherstellen können, können Sie sich auch über diese Seite an unseren Support wenden, damit wir Ihnen weiterhelfen können: https://www.dropbox.com/get_help/file-recovery
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Hoffentlich helfen Ihnen diese Informationen weiter.
\n
Viele Grüße, Sarah
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Dropbox Staff
