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katja1995's avatar
katja1995
New member | Level 2
18 days ago

Datei wiederherstellen nach >30 Tagen mit Familyabo

Hallo zusammen!

Leider kann ich eine Datei nicht mehr finden (vermutlich aus Versehen gelöscht) und möchte diese nun wiederherstellen. Wenn ich dem normalen Wiederherstellungsvorgang folge, sagt es mir, dass mir keine Dateien, welche vor länger als 30 Tagen gelöscht wurden, angezeigt werden. Ich dachte jedoch mit dem Family Abo, welches ich habe, ist es 180 Tage möglich. 

Habt ihr da eine Lösung? Oder wie kann ich sonst die Datei wiederherstellen? Sie ist mir sehr wichtig...

Danke und liebe Grüsse

Katja

family abo
gelöscht
Wiederherstellung

1 Reply

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  • AdrianDBX's avatar
    AdrianDBX
    Icon for Dropbox Staff rankDropbox Staff
    12 days ago

    Hallo katja1995​,

    Vielen Dank für Ihren Beitrag in unserem Forum!

    Leider kann Dropbox Dateien nur innerhalb von 30 Tagen nach dem Löschen wiederherstellen (Plus und Family Abos). Da Ihre Dateien vor mehr als 30 Tagen gelöscht wurden, können sie nicht wiederhergestellt werden.

    Hoffentlich helfen Ihnen diese Informationen weiter.

    Viele Grüße,
    Adrian

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Hallo zusammen!

Leider kann ich eine Datei nicht mehr finden (vermutlich aus Versehen gelöscht) und möchte diese nun wiederherstellen. Wenn ich dem normalen Wiederherstellungsvorgang folge, sagt es mir, dass mir keine Dateien, welche vor länger als 30 Tagen gelöscht wurden, angezeigt werden. Ich dachte jedoch mit dem Family Abo, welches ich habe, ist es 180 Tage möglich. 

Habt ihr da eine Lösung? Oder wie kann ich sonst die Datei wiederherstellen? Sie ist mir sehr wichtig...

Danke und liebe Grüsse

Katja

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Hallo zusammen!

Leider kann ich eine Datei nicht mehr finden (vermutlich aus Versehen gelöscht) und möchte diese nun wiederherstellen. Wenn ich dem normalen Wiederherstellungsvorgang folge, sagt es mir, dass mir keine Dateien, welche vor länger als 30 Tagen gelöscht wurden, angezeigt werden. Ich dachte jedoch mit dem Family Abo, welches ich habe, ist es 180 Tage möglich. 

Habt ihr da eine Lösung? Oder wie kann ich sonst die Datei wiederherstellen? Sie ist mir sehr wichtig...

Danke und liebe Grüsse

Katja

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Datei wiederherstellen nach >30 Tagen mit Familyabo","moderationData":{"__ref":"ModerationData:moderation_data:830547"},"body":"

Hallo katja1995​,

\n

Vielen Dank für Ihren Beitrag in unserem Forum!

\n

Leider kann Dropbox Dateien nur innerhalb von 30 Tagen nach dem Löschen wiederherstellen (Plus und Family Abos). Da Ihre Dateien vor mehr als 30 Tagen gelöscht wurden, können sie nicht wiederhergestellt werden.

\n

Hoffentlich helfen Ihnen diese Informationen weiter.

\n

Viele Grüße,
Adrian

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