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Forum Discussion
Mark719
7 months agoExplorer | Level 3
Beta not letting me join even though email received
I recently joined the Beta for co-authoring and received an email from Dropbox that I could join. I followed the instructions to login from Word but through the login process, it said I needed to request to be a part of the Beta again. Unsure why I received an email saying the Beta was ready for me to login but then it did not work.
Hi,
Thanks for reaching out and apologies for the issue. Can you try going through the instructions again to log in?
Feel free to reach out again for any feedback or bug you're seeing.
Cheers,
- Choi HyunDropbox Product Manager
Hi,
Thanks for reaching out and apologies for the issue. Can you try going through the instructions again to log in?
Feel free to reach out again for any feedback or bug you're seeing.
Cheers,
- The Center Consulting GroupExplorer | Level 3
This is happening to my teammate even though I have already joined as the admin. Any ideas?
- Choi HyunDropbox Product Manager
Hi, is this a new teammate that joined your team's Dropbox account recently?
- Mark719Explorer | Level 3
It worked. I'm up and running. Thanks.
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