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Forum Discussion
I got hacked - what can I do?
My account 2 factor phone number is not mine.
My active computer is not mine.
I rec’d an email from “no-reply” at Dropbox.
it got a hold of all my old contacts and started sending the same type of no reply email to them. It is not sending to my currently used contacts.
My account was free and had not been used in over 2 years.
I want
to delete the account and make this stop.
help please
- Rich
Super User II
Mcbee wrote:
My account 2 factor phone number is not mine.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Thank you.
I have contacted support and have been assigned a ticket.Waiting for a reply.
have you heard of this before?
My other dropbox account has been hacked. I can't log in as I can't get into that email account to see the security code either.
Can you help me?- Rich
trinebracht wrote:
My other dropbox account has been hacked. I can't log in as I can't get into that email account to see the security code either.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
