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jlfc's avatar
jlfc
Explorer | Level 4
7 months ago

I want to edit notification preferences

Hi, after the latest update, I noticed that I am now seeing notification pop-ups of tasks that I am doing and I'm not able to disable them other than to snooze them everyday. This is not ideal and it would be nice to be able to control all notification settings.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi jlfc, thanks for bringing this to our attention.

     

    Could you clarify what are the exact notifications you're referring to? Are they related to Dropbox Paper, the Dropbox site, or something else?

     

    This will help me to assist further!

  • jlfc's avatar
    jlfc
    Explorer | Level 4

    Hi Jay,

     

    It looks like every time that I do a task in dropbox like copy a dropbox link or share a folder, I receive a pop-up that tells me what I just did. Those are the two that I remember seeing before I snooze them. It would be nice to have the option to control all notifications as it appears there are more than just the ones we can control in the preferences.

     

    Thanks for looking into this.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi from me as well, jlfc! Do you remember perhaps what type of update that was (the one that you mentioned in the beginning)? 

     

    Also, it'd be great if you can send over a screenshot of an example notification you keep getting on your end.

     

    Thanks!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi again, jlfc, and sorry for nudging you. I was just wondering if you saw my latest post. Thanks!

  • jlfc's avatar
    jlfc
    Explorer | Level 4

    Hi, I'm not sure about the update. I remember seeing an email that there was going to be an update on April 19.

     

    I always snooze the notifications, but if I see one pop-up when it lapses I'll try to remember to get a screenshot. As I said before, it is when I right-click to get a dropbox link or if I'm sharing a folder. It seems that anything I do will pop-up. It looks like I can block what everyone else does, but not what I do and I'm doing the task so I don't need a pop-up to tell me.

     

    I have checked my widow settings and I have all the dropbox notifications turned off as well.

     

    Thanks,

    Janet

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