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alessiacosio's avatar
alessiacosio
Helpful | Level 6
3 years ago

Comments notification

Hi! I have issues with notifications, I don't understand why dropbox doesn't show me notifications of comments.  It doesn't show me on the app and on the website. I think is a bug, someone can he...
Dropbox Basic
Notifications
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  • alessiacosio's avatar
    alessiacosio
    3 years ago
    Hi hannah,
    After a lot of tests I understand that if the folder isn’t mine I don’t receive notifications, I changed the folder and it works! Thank you for the assistance ❤️
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Alessia, can we actually send you an email, so we can look into this in private?

alessiacosio's avatar
alessiacosio
Helpful | Level 6
3 years ago
Hi hannah,
After a lot of tests I understand that if the folder isn’t mine I don’t receive notifications, I changed the folder and it works! Thank you for the assistance ❤️
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Oh, that sounds great, I'm happy you figured it out, Alessia!

     

    If you need anything else, you can always find us here.

     

    Have a great day!

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