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Forum Discussion

DTM's avatar
DTM
New member | Level 2
7 years ago

Will I lose my files if I downgrade?

If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?

cancellations
dropbox business
File access
Plans
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 years ago

    No, upgrading or downgrading a Business subscription will not remove any files from your account.

    • DTM's avatar
      DTM
      New member | Level 2
      7 years ago

      Thank you for that, much appreciated. But all the current files will still be alright?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago

        Yep, nothing happens to those files!

  • omendra9's avatar
    omendra9
    New member | Level 2
    6 years ago

    Hello i have dropbox basic and i tried dropbox business trial and uploaded files more than 10gb and when i'm going to cancel trial what happens to those files ?
    are they going to delete them or it's just i can't upload new files but keep those 10gb froever ?

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Hey omendra9, I’ve moved your post under this discussion, just so as to ping you to the hints posted here previously. While these pointers should address your initial questions, please let us know if you have any follow-up inquiries or observations. Thanks & have a wonderful week ahead until we talk again! 

  • moralusa's avatar
    moralusa
    New member | Level 2
    5 years ago

    hi everyone i would like to ask a question is this safe to store website backup on google dropbox, i just want to create backup of my website moralusa and want save it on ?

  • 이재석's avatar
    이재석
    Helpful | Level 6
    5 years ago

    Good morning.
    If you downgrade the plan, you will not lose any files you have uploaded previously.
    However, please note that we cannot upload additionally.

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