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Forum Discussion

Enid Pretorius's avatar
Enid Pretorius
Explorer | Level 4
3 years ago

Why is VAT charged on foreign country invoices

I am in South Africa but got charged VAT in USA dollars.   Either you need to provide prices including VAT or stipulate that your prices are excluding VAT.  I do think this is unprofessional and ...
Billing
Payments
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Enid Pretorius, thanks for reaching out to the Dropbox Community.

 

The tax you pay for your Dropbox subscription depends on the billing zip code or country associated with your account.

 

You can read more about this in our help center.

 

Let me know if you have any questions.

  • Enid Pretorius's avatar
    Enid Pretorius
    Explorer | Level 4
    3 years ago

    The USA does not charge VAT but yet you charge VAT to foreign countries - Are you registered as a VAT vendor in that country?

     

    If so I would like your VAT number so that I can claim the VAT back here in my country

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey Enid Pretorius, sorry to jump in here, but what plan are you currently on?

      • Enid Pretorius's avatar
        Enid Pretorius
        Explorer | Level 4
        3 years ago

        Professional 

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