You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

yourdaybyjamie's avatar
yourdaybyjamie
Explorer | Level 3
16 days ago

Upgrading business free trial

Hi,   I am about to lose my mind with Dropbox. I signed up for the business free trial, and then was out of storage so wanted to upgrade to the actual plan, went through and added payment then it...
Payments
Plans
upgrades
yourdaybyjamie's avatar
yourdaybyjamie
Explorer | Level 3

Plan tab shows business trial plan, and i am not able to use chat support. it says my plan does not have access to use any of them?

 

also how am i able to upload screenshots, it just says upload photo with a link option? 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    16 days ago

    We're unable to access the link to your screenshot due to security policies yourdaybyjamie 

     

    Could you try the camera icon within your reply's box instead?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        16 days ago

        And do you get the same results after clearing your browser's cache or when using another browser yourdaybyjamie?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!