You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Marija2
16 days agoExplorer | Level 3
Upgrade went to the wrong account
Hello! My Dropbox today was connected to the work computer. So my boss payed for the Dropbox Plus plan, as he thought that was for his Dropbox. We have called the bank and they had cancelled the paym...
Marija2
Explorer | Level 3
Hello,
I have used my Dropbox account a long time ago, yesterday my Dropbox account linked to my work computer spontaneously. Now I have unlinked my work computer in my dropbox account, but the working account files still don't appear on the working computer Desktop. What should I do to restore working account? How to prevent that kind of situations in future?
Walter
15 days agoDropbox Staff
Hey Marija2 - I'm not quite sure about the issue you're facing. Could you let us know some additional information or send us a screenshot of what's troubling you so that we can have a visual too?
If you're logged into the wrong account in the Dropbox desktop app on a computer of yours, you can sign out from the app's preferences using these steps.
Let us know of any updates!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!