You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Subscription paid but not recognised
I paid for one year’s subscription of Dropbox Plus on 27 May through Apple Pay (but my card was only charged on 31 May). I saw on my Dropbox account that it has been upgraded, with a pop-up message th...
Hi YL gmail, let's see what we can find on this!
When you visit your plan page here, which subscription do you see there?
Also, can you please clarify if you have two Dropbox accounts linked to two different emails? Since you're using an iOS device, can you open the Dropbox app, tap on 'account', then on the gear icon and then on 'restore purchase', to see if that helps?
Let me know more!
Hannah
Dropbox Staff
Dropbox StaffHi there, Chatsphotog, thanks for bringing this to our attention.
Since that's the case, can we send you an email, so we can take a closer look at this?
Thanks Hannah please email me.
- @hannah
- Megan
