I cancelled my account because my employer does not permit Dropbox. But they charged me again in July.
\nYou'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
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Thank you! I will try that. Who would assume you would have to NOT be signed in.
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Until you sent the screenshot above, I didn't realize that is where I needed to look. I was getting caught up in the other areas. Thank you!
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