You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Clement9's avatar
Clement9
New member | Level 2
2 months ago

I paid for a Plus plan, but now I can't locate it.

Hello   I did a paypal transaction for a plus package for an account I don't remember.  What can I do to ask Dropbox the good account ?   Regards
Billing
Payments
Plans
upgrades
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Clement9 wrote:

I did a paypal transaction for a plus package for an account I don't remember.  What can I do to ask Dropbox the good account ?

Check your various email addresses for any messages from Dropbox. You would have likely received email from Dropbox at the address associated with your account. If you're unable to find any emails from Dropbox, you'll need to contact Dropbox Support directly.

 

Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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