You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SAMBALK's avatar
SAMBALK
New member | Level 1
28 days ago

I paid for 2 TB but I only have 2 GB

Help. Ik betaal voor 2000 GB en krijg maar 2 GB, terwijl ik nu direct toegang nodig heb tot de overige 1998 GB - hoe kan dit geregeld worden? Vast dank voor het meedenken.    
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
28 days ago

Hey SAMBALK, bedankt dat je contact met ons hebt opgenomen.

Hoe heb je je account geüpgraded? Met je creditcard rechtstreeks vanaf onze website of via de Dropbox-app op je mobiele apparaat (met iTunes/Google Play)?

Wat zie je in het tabblad 'Plan' van je accountinstellingen hier?

Laat het me weten en dan gaan we verder.

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Hey SAMBALK, thanks for reaching out to us.

How did you upgrade your account? With your credit card directly from our website or from the Dropbox app on your mobile device (with iTunes/Google Play)?

What do you see in the plan tab of your account settings here?

Let me know and we'll go from there.

About Plans and Subscriptions

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