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Forum Discussion
Ed1969
7 months agoHelpful | Level 6
I paid for a subscription, but my Dropbox account hasn't been upgraded
Ik heb gisteren mijn abb een upgrade gegeven (online betaald) en de update is niet zichtbaar. Ik kan nergens een mail adres of telefoonnummer vinden om te contacten wat er niet goed gaat. Wie heeft contact gegevens?
I upgraded my account (pay online) and the update is not done,. Do have somebody a mail adres, phone number to contact what is happening?
Hi, upgrade gedaan, en goed gegaan!
Dank voor de support!
Fijne dagen, gr Edwin
- NancyDropbox Staff
Welkom op het forum, Ed1969.
Heeft u misschien nog andere e-mailadressen? Heb je gecontroleerd of je daar een upgradebevestiging hebt ontvangen?
Ik vraag me af of er in plaats daarvan een ander Dropbox-account is geüpgraded, dat is gekoppeld aan een ander e-mailadres.
Houd mij op de hoogte voor eventuele updates.
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Welcome aboard the forum, Ed1969.
Do you have any other email addresses perhaps? Have you checked if you’ve received an upgrade confirmation there?
I’m wondering if another Dropbox account has been upgraded instead, that’s linked to a different email address.
Keep me posted for any updates.
- Ed1969Helpful | Level 6
Hallo,
Ik krijg bij aanpassing van verificatie wel mail binnen, net als deze mails op 1 adres. Dat lijkt te kloppen. Betaling afgeschreven via bank. Upgrade gedaan vanuit dropbox account zelf.
Ik heb geen ander mail adres hiervoor.
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Hello, I do receive emails when the verification is adjusted, just like these emails to 1 address. That seems to be correct. Payment debited via bank. Upgrade done from dropbox account itself.
I have no other email address for this.
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- Ed1969Helpful | Level 6
En nu?
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