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Forum Discussion
Measle
3 months agoHelpful | Level 6
How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub.
It has only recently renewed but as my work situation has chan...
Hannah
3 months agoDropbox Staff
Thanks for posting your question to our Community, Measle.
Indeed, this promotion with Adobe does exist, however, it cannot be redeemed if you're already on a Dropbox Plus subscription, just like the error message mentioned.
It works for existing users, just not the ones that have already purchased their plan.
Let me know if you have any questions.
- ophanim3 months agoNew member | Level 2
same scenario, i cancelled my dropbox which is scheduled to end on Aug 31, 2024. It is September 1 2024, and i cannot implement the Creative Cloud - Dropbox plan. is there any way to apply this promotion?
- Mark3 months agoSuper User II
ophanim wrote:
same scenario, i cancelled my dropbox which is scheduled to end on Aug 31, 2024. It is September 1 2024, and i cannot implement the Creative Cloud - Dropbox plan. is there any way to apply this promotion?
You'll almost certainly need to wait for Dropbox to downgrade you which can take a few days. It isn't usually instant - especially over a none working day such as a weekend.
Plus, double check the terms don't exclude people who have already been Plus.
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