You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Username_1
Explorer | Level 3
5 years ago

Family plan is too expensive for what it offers

While I would like to have the ability for my wife and I to share a combined account with our own  individual logins - it's not worth the extra $80/year, almost doubling the cost for only a limited i...

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You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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While I would like to have the ability for my wife and I to share a combined account with our own  individual logins - it's not worth the extra $80/year, almost doubling the cost for only a limited increase in features. If it came with double the storage I might consider it, but even then I'm not sure I need that much more storage at the moment. 

Please reconsider the pricing on the family plan as I will never upgrade at  anywhere near that price. It makes more  sense to just have 2 Plus accounts since it comes with the extra storage. With the amount of competition out there for similar cloud storage, it's getting more difficult to justify the cost of dropbox, so I was really expecting a minimal  increase in price, if any at all versus the Plus plan I am currently paying for. 

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While I would like to have the ability for my wife and I to share a combined account with our own  individual logins - it's not worth the extra $80/year, almost doubling the cost for only a limited increase in features. If it came with double the storage I might consider it, but even then I'm not sure I need that much more storage at the moment. 

Please reconsider the pricing on the family plan as I will never upgrade at  anywhere near that price. It makes more  sense to just have 2 Plus accounts since it comes with the extra storage. With the amount of competition out there for similar cloud storage, it's getting more difficult to justify the cost of dropbox, so I was really expecting a minimal  increase in price, if any at all versus the Plus plan I am currently paying for. 

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 I'm completely confused about what this plan offers besides a shared folder.

What exactly are we paying for if it's not more storage?

Dropbox Support told me on Twitter that a single account can pay for everyone else but why does that cost almost double?

 

If I'm going to pay double, I'll upgrade each account separately and each will get their own 2TB instead of sharing the same space for more money.

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 I'm completely confused about what this plan offers besides a shared folder.

What exactly are we paying for if it's not more storage?

Dropbox Support told me on Twitter that a single account can pay for everyone else but why does that cost almost double?

 

If I'm going to pay double, I'll upgrade each account separately and each will get their own 2TB instead of sharing the same space for more money.

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As a Dropbox customer, I would not choose to change to the Dropbox Family plan. Hopefully, if enough loyal customers write in, Dropbox will re-evaluate the pricing model which makes little logical sense. I really like the Dropbox Family concept, but I can't see the justification for an $8 a month increase. If Dropbox took my combined family storage limit from 2 TB to 4 TB, I could justify the increased cost. An additional $8 a month just for the ability to share access to a 2 TB Dropbox account makes no logical sense. That's a 60% increase in cost. Let's compare Dropbox Family to other \"family\" subscriptions I use. 1Password is $3 a month for a single user and $5 a month for a family plan. With that increased cost, my family members get full use of their own password vaults. In comparison to Dropbox, my family members get no additional benefit in space with my family plan monthly increated costs (Dropbox sells space, not password vaults). Apple Music has a very similar scenario: $10 a month for an individual compared with $15 a month for a family. Again, each family member gets their own music = added benefit. To repeat, my family members on the Dropbox Family plan get no additional benefit with the increased monthly cost.

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As a Dropbox customer, I would not choose to change to the Dropbox Family plan. Hopefully, if enough loyal customers write in, Dropbox will re-evaluate the pricing model which makes little logical sense. I really like the Dropbox Family concept, but I can't see the justification for an $8 a month increase. If Dropbox took my combined family storage limit from 2 TB to 4 TB, I could justify the increased cost. An additional $8 a month just for the ability to share access to a 2 TB Dropbox account makes no logical sense. That's a 60% increase in cost. Let's compare Dropbox Family to other \"family\" subscriptions I use. 1Password is $3 a month for a single user and $5 a month for a family plan. With that increased cost, my family members get full use of their own password vaults. In comparison to Dropbox, my family members get no additional benefit in space with my family plan monthly increated costs (Dropbox sells space, not password vaults). Apple Music has a very similar scenario: $10 a month for an individual compared with $15 a month for a family. Again, each family member gets their own music = added benefit. To repeat, my family members on the Dropbox Family plan get no additional benefit with the increased monthly cost.

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Family plan is too expensive for what it offers","moderationData":{"__ref":"ModerationData:moderation_data:464232"},"body":"

Hi taricco, yar1vn, the Family plan offers 2 TB shared for up to 6 family members, with a shared family folder, and would cost the equivalent of 2 Dropbox Plus plans under one bill. 

\n\n

 

\n\n

Upgrading 6 separate accounts to Plus would cost more than one Family plan, although they each would have full access to their own 2 TB of quota, separate from one another.

\n\n

 

\n\n

For families that might not require full usage of the quota, then the Family plan would be useful in this instance to share quota without purchasing individual plans.

\n\n

 

\n\n

We appreciate your feedback on the Dropbox Family plan!

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That doesn't explain the price difference.

Being able to share storage isn't worth double the price.

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I love dropbox but get the family people in to look at the price, it is way too expensive for a family, who are just trying to pull thing together in a simple file structure and share some photos and videos.

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Just replying to this to say totally doesn't address the complaints of 75% price increase for no storage increase. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"122","kudosSumWeight":6,"postTime":"2020-11-12T02:17:37.305-08:00","lastPublishTime":"2020-11-12T02:17:37.305-08:00","metrics":{"__typename":"MessageMetrics","views":9039},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:457421/message:469310","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXw1MjoxfGludCw0ODM2MzAsNDgzNjMw","node":{"__ref":"ForumReplyMessage:message:483630"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:483630":{"__typename":"ModerationData","id":"moderation_data:483630","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:483630":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1342214"},"id":"message:483630","revisionNum":1,"uid":483630,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:469310"},"conversation":{"__ref":"Conversation:conversation:457421"},"subject":"Re: Family plan is too expensive for what it offers","moderationData":{"__ref":"ModerationData:moderation_data:483630"},"body":"I agree w poster that is does not offer enough to make worth while. In my case I am the opposite where I don't want it to be smaller is storage but rather larger.

I am on the plus plan where I have 2tb of storage & would love to share a plan with family but not if it means my 2tb storage has to now be shared with everyone on the plan. I would love to see a family plan that offers more storage than before \"upgrading\" to family. If I add 2 members account should not have same storage it should now be increased IMO. IE every member added should be 2tb added. Might not be same number but pt is there should be an increase vs staying the same.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":5,"repliesCount":7,"postTime":"2021-01-01T14:18:22.231-08:00","lastPublishTime":"2021-01-01T14:18:22.231-08:00","metrics":{"__typename":"MessageMetrics","views":3754},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:457421/message:483630","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1734449632000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1734449632000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001018","messageSubject":"family-plan-is-too-expensive-for-what-it-offers","messageId":"457421","replyId":"464204"},"buildId":"OKtI0OLKuXmERTJKBVqYX","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}