We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

vicjufu_data's avatar
vicjufu_data
Explorer | Level 4
8 months ago

Dropbox cancelled my subscription of 2TB plan

  A week ago, my Dropbox desktop app suddenly stopped syncing files. I checked the problem and found out that Dropbox had canceled my 2TB subscription plan for no apparent reason, downgrading my acc...

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!