You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Greg M. J.'s avatar
Greg M. J.
Explorer | Level 4
9 months ago

Different pricing on Dropbox Plus when billed through Apple iTunes

I see a charge of $12.96 on my card that mentions Apple and DB.  Yet the DB site says that the plan costs $9.95/month.  What is the difference? Is this an Apple surcharge, or something like local taxes?   If I want to switch purely to a yearly plan through DB, how would I do that? 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    It will be taxes. 

     

    If you want to swap to a plan via the website you need to let Dropbox downgrade via the App Store (cancel it, wait for it to downgrade) and THEN upgrade. 

    If you want to just change to yearly there should be an option for that in the app store. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!