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Forum Discussion
Can't sign in to team account
Hi,
I'm using a private dropbox account and received an invitation for the company I work with.
When I want to add a team account I get the (error) message: "Sign in to a team account".
The accounts are all basic plans.
A colleague of mine has the same setting and it worked.
Best
Hi Lori,
At Dropbox' MacOS application I click on my Icon at the top right corner and then on "add team account".
It's not planed to top up the basic plans.
Best
- Megan
Dropbox Staff
Hey krabat!
It is possible to have two separate accounts on the same device, as long as one is Business, and the other one is your individual one.
However, it's not possible to link two Basic, Plus, Professional or Business accounts. You can always switch between accounts by signing out and back in to the app.
Can you clarify if you have two Basic accounts?
Don't hesitate to get back to us if anything comes up.
