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Forum Discussion
dpcrush2112
2 years agoExplorer | Level 4
Cancellation of a Dropbox account but can't get it quite right.
I have tried many times to cancel my dropbox subscription and nothing has worked - I just keep getting billed monthly. I got frustrated and deleted everything my dropbox account (probably a mistake)...
- 2 years ago
Not a problem, dpcrush2112, I'm glad to see you were able to figure it out!
If you need anything else, please let us know.
Have a great week ahead!
Megren
Explorer | Level 3
My account was charged - did not want it.
I did not even use the full trial not the app.
how do I cancel and get my money back???
Mark
2 years agoSuper User II
Megren wrote:
My account was charged - did not want it.
I did not even use the full trial not the app.
how do I cancel and get my money back???
Dropbox only issues refunds where legally required.
If you started the trial its your responsibility to then cancel it - not using it wont do that.
Follow the instructions already on this thread for how to cancel it and contact support to ask about a refund.
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