You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Cancel Subscription
Hi:
We are trying to cancel a dropbox charge that has been incurring on our Company credit card for sometime now. However, no one seems to be able to locate the account associated with it. We ...
- Hi Nicholas Contey, sorry to hear you're having issues with this.
Would it be OK if I reach out via the email address that's connected to your profile here, in our Community, in order to look further into this matter?
Thanks!
I suddenly started being charged this month $20 for Dropbox. I did not sign up or change any settings. WTF??? And it’s impossible to cancel. Or find any customer service. Help!
- Walter
Dropbox Staff
Hey studiobaron, sorry to hear you're having issues with this.
Can you please clarify what plan you are on at the moment? Also, did you upgrade through our website directly in the first place or was it through the app store on a mobile device perhaps?
This will help us assist further.
