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Forum Discussion

Combined 's avatar
Combined
New member | Level 2
2 years ago

Only 3 out of 4 have been able to complete a Sign request. No issue with expiration date.

Hello

 

How come I keep getting, this signature request can no longer, even though I have selected an expiration date. 

 

I have had 3 out of 4 people sign the document can I resend it so the people that have signed don't need to sign it again

  • Hi Combined ,

     

    Nice to e-meet you!

     

    That's a great question, thanks for getting in touch about that.

     

    You have 3 signatures collected, so it looks like you reached the limit of three free signature requests per month.

     

    On a Dropbox Sign paid plan, including the Dropbox One plan, you can collect more signatures.

     

    Let me know if you have any questions.

  • abelljms's avatar
    abelljms
    Collaborator | Level 8

    I'm getting a hang on uploading my signature for docusign, and even if i type it in it's hanging. - see pic

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hi abelljms, thanks for posting here! 

       

      Can you try using an entirely different browser, or an incognito tab on your current one, just to rule out the possibility of a browser issue? It'd also help to try and clear the cache on your browser.

       

      Let me know of any updates!

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