You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
What do the changes for Samsung users mean?
Hi! Just read the info on the changes taking effect in April, and wondering what this means for me getting images etc from my Samsung devices to my dropbox account. Will I still be able to upload via the app, or do I have to transfer to my laptop first and send from there?
- You'll still be able to upload and access your files through the Dropbox app. It's just the integration into Samsung's own apps that will no longer be available. This is due to Samsung using an older Dropbox API that is being retired.
- You need to contact Samsung then. It was Samsung that built that functionality into their own apps. It was Samsung that failed to update their applications to use the new Dropbox API (and they had over a year to do so).
This is not a Dropbox issue and Dropbox has no control over how Samsung chooses to integrate the service into their own products.
- I also wonder if anyone else is unhappy with this new change? Especially those who pay for extra space like me? Now having to stop, open drop box app upload to phone then try to go bk to what I was doing before those extra steps to share a pic from my phone gallery will be costing them my business from my android and iphone👎🏻😖🙁😣😡
LuisA1Dropbox Staff
Hi,
You can share photos and videos that have been uploaded to Dropbox directly from the Dropbox Android app without having to first save it your device. You can do this by using the "Export" function when viewing the file in the Dropbox Android app.
I hope this helps!
- Im furious, i pay also and I'm running fast paced businesses. I need to press 'reply' to emails and attach a document. But now it's impossible.
I will have to change to One Drive unless anyone knows of a better alternative?- Rich
Super User II
You need to contact Samsung then. It was Samsung that built that functionality into their own apps. It was Samsung that failed to update their applications to use the new Dropbox API (and they had over a year to do so).
This is not a Dropbox issue and Dropbox has no control over how Samsung chooses to integrate the service into their own products.
- I just switched to note9 and yesIyes I am unhappy with the change. Why did Samsung go back to older API, I wonder?
- Rich
They didn't go back to the older API. They simply never updated their apps to use the new API. When the old API was retired, they could no longer integrate with Dropbox without updating their apps to using the new API.
- RichYou'll still be able to upload and access your files through the Dropbox app. It's just the integration into Samsung's own apps that will no longer be available. This is due to Samsung using an older Dropbox API that is being retired.
- Hi! That's brilliant - thank you so much for the advice, and your time!
- Karina
- Why would anyone keep using Dropbox when it’s only and added step now? Just stop at google play - backup everything to google drive and everything still works like before just without Dropbox.
Sorry Dropbox but I don’t have time to stop and think, does this device work with Dropbox or not anymore?
- LuisA1
Hi kentkent,
You can still upload photos and videos automatically from your Samsung device by using the camera uploads feature on the Dropbox Android app. This Help Center article has steps on enabling and using camera uploads:
https://www.dropbox.com/help/photos-videos/camera-uploads-overview
You can also still share a photo from Dropbox on your device from within the Dropbox Android app as well.
Additionally, once you start working with Dropbox files in the app, you will be able to directly see and edit what is in your Dropbox folder.
I hope this helps!
