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Forum Discussion
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Hi!
I'm update dropbox to latest version and now I have annoying isssue.
When I search something in spotlight search it finds it but I cant open folders, when I click on folders that find in dorpbox nothing happening.
Can somebody help me please 🙂
- Walter
Dropbox Staff
Hey Guntis1111, sorry to hear about this.
Can you let us know the version and exact status of the desktop app installed on your computer as shown in your menu bar?
If you could also send us a screenshot of how it looks on your end when you do this, I'd appreciate it.
Thanks!
I have Mac OS
Dropbox version
When try to open this folders what spotlight found nothing hepens.
I'll be very grateful if you help solve the problem because it is very disturbing to work.
- Walter
Could you download and install the latest version of the desktop app from this page and let me know if this persists Guntis1111?
I got the same problem.
- Walter
Thanks for the additional information Guntis1111 and sorry to hear you're also having issues with this ulba
Following the update where the Dropbox folder was moved to ~/Library/CloudStorage, Spotlight sometimes does not re-index the folder until after it is opened for the first time. You can simply open the Dropbox folder in Finder (it should be under Locations in the left sidebar), allow a little time for indexing to take place then retry the Spotlight search.
Another reason is that the Spotlight index may need to be rebuilt, carry out the steps in this article. Note that the article mentions the Documents folder but you need to use the Dropbox folder instead.
If none of the above steps help, please let us know and we can investigate further.
Hi!
For me too, this bouth things didn't help.
I think that problem are not in indexes becouse folder is found, but it just didn't open form spotlight.
Please fix this issue!
