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Forum Discussion

KobusMe's avatar
KobusMe
Explorer | Level 3
2 years ago

No internet connection

Dropbox states that I have no internetconnection ..... BUT I have.   HELP (im not a computerwizzard)   10 times reinstall Virusscanner disabelled Windows HPdesktop  
desktop
Error Messages
  • Jay's avatar
    Jay
    2 years ago

    When you reinstalled the app, did you perform an advanced reinstallation of the app, or a basic reinstall from the site?

KobusMe's avatar
KobusMe
Explorer | Level 3
I already tried this. I tried all solutions from the website. I couldn't find any solution that does work 😞
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi KobusMe, are you connected to a work network or your home internet connection?

  • KobusMe's avatar
    KobusMe
    Explorer | Level 3
    2 years ago
    My home internet
  • KobusMe's avatar
    KobusMe
    Explorer | Level 3
    2 years ago
    My home internet. Ethernet 1000Mbits and wifi. Both don't work
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      When you reinstalled the app, did you perform an advanced reinstallation of the app, or a basic reinstall from the site?

      • KobusMe's avatar
        KobusMe
        Explorer | Level 3
        2 years ago

        Hello Jay,

         

        I don't know how but it works now!!! Yeahhhh 😀

         

        Thanks for te help.

         

        Greetings Kobus

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