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emphyrio's avatar
emphyrio
Helpful | Level 6
2 years ago

Missing icons on desktop

Hello, I tried Dropbox Backup. Bad idea. When I disabled it, two system desktop icons disappeared and there seems to be no way to get them back. I'm speaking about the "This PC" and "User files...
Desktop
Dropbox Backup
  • emphyrio's avatar
    emphyrio
    2 years ago

    Hello,

    I eventually fixed the issue yesterday.

    Dropbox was not guilty. It was another software's fault (Fences from Stardock) that I installed almost at the same time than Dropbox.

    But I must admit that I forgot about it.

    I just unistalled and reinstalled it and my icons came back!

    Sorry for the inconvenience.

    Thank you all for your help.

    Patrick

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey emphyrio, sorry to jump in here, but could you reboot your computer and try hiding and re-enabling the icons on your computer to see if that makes any difference?

 

If the issue persists, you might need to contact Microsoft Windows Support for further assistance. 

emphyrio's avatar
emphyrio
Helpful | Level 6
2 years ago

Hello,

I eventually fixed the issue yesterday.

Dropbox was not guilty. It was another software's fault (Fences from Stardock) that I installed almost at the same time than Dropbox.

But I must admit that I forgot about it.

I just unistalled and reinstalled it and my icons came back!

Sorry for the inconvenience.

Thank you all for your help.

Patrick

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    I'm glad to hear it's sorted now and thanks for keeping us in the loop too, Patrick.

     

    See you around the Community and have a lovely weekend ahead!

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