You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
therealsomeguy
7 years agoExplorer | Level 4
Mac client keeps asking to turn on accessibility
I'm running Dropbox for Mac v58.4.92, and every time I log in to my machine, I get a message from Dropbox asking me to turn on accessibility:
Every time I tick 'Don't show this to me again' ...
- 7 years ago
Hi folks,
I have good news here, we have a fix for this, it's in our v59 beta:
https://www.dropboxforum.com/t5/Beta-testers/ct-p/101003000
The fix will also be included in our upcoming v59 stable, which users will auto-update to around the 10th Oct all being well.
Hope this helps!
Ross_S
7 years agoDropbox Staff
Hi folks,
I have good news here, we have a fix for this, it's in our v59 beta:
https://www.dropboxforum.com/t5/Beta-testers/ct-p/101003000
The fix will also be included in our upcoming v59 stable, which users will auto-update to around the 10th Oct all being well.
Hope this helps!
- JTL17 years agoNew member | Level 2
I have the same problem, have the right version and problem still there. Very annoying, I don't want accessibility turned on but it seems that's the only way to stop the nmessage.
- Walter7 years agoDropbox Staff
Sorry to hear that JTL1 - how are you today?
If you have successfully installed our latest stable version of the desktop application (currently 59.4.93) and still having this issue, I would suggest that you logged a ticket with our team so we can have a look into this with all of our tools available.
Let me know if there's anything I can help with from my end in the meantime.
- MoShelley7 years agoNew member | Level 2Uber frustrating - I’m getting the same response but it freezes my screen every time. I can’t even adjust the permissions if I wanted to!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!