We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Dibrom's avatar
Dibrom
Helpful | Level 7
3 years ago

How to permanently stop the auto-backup of USB connected temp drives (W7)

How can I permanently configure DropBox to NOT try and backup every single USB drive I connect to the computer and thus depositing its little .dropbox.device file into the root folder without permission?

I've been right through all the settings of the desktray application and there appears to be no conventional way of stopping this infuriating behaviour. Is there an undocumented switch on startup or registry key I can manually enter to permanently kill this annoyance? I will never want to employ this feature and never asked for it, so any permanent solution would be greatly appreciated.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    Hi Dibrom, I hope you're doing well! 

    If you open your app's Preferences, and then click the Backups tab, do you see the settings there? 

    If you don't want to set-up the new feature, you should click on 'Don't ask me again' and then 'Not now'. 

    Thanks!
    • Dibrom's avatar
      Dibrom
      Helpful | Level 7

      [quote]If you open your app's Preferences, and then click the Backups tab, do you see the settings there?[/quote]

      Yes

       

      [quote]If you don't want to set-up the new feature, you should click on 'Don't ask me again' and then 'Not now'.[/quote]

      and therein lies the problem. There is no option of "Don't ask me again" neither outside nor inside the Backups tab. Nowhere.

       

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        Hey Dibrom, thanks for the screenshots! 

        Since you've unchecked the "external drive backups" box, do you still receive the message when connecting a drive? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!